Vanguard Moving Services LLC

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1.00
Based on 20 Reviews

5

0.00%

4

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3

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2

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1

100.00%
About Vanguard Moving Services LLC

We are a professional moving company based in Boca Raton, FL, specializing in local & long-distance moving. Besides moving, we also provide professional packing & unpacking services and protect your moving items from damage. If you’re looking to rent a storage unit, we can help you. We offer dry, clean, climatized, and moisture-free secured storage units in which you can store your belongings for a shorter or longer period at more than affordable prices. USDOT Number: 3728331

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Christine Scordino
US

This is not a "moving company" They are brokers This is not a "moving company". This is is a "moving broker". There is no "walk through" to see your items to get a better tally. I'm not a mover so I have not idea how they tally your items. You don't know who you will end up to move you & you don't know the charges on moving day as the "movers" have their own way of tally/charging. Their tally sheet makes no sense. Just item numbers, no description, no total count and who know what it says. Pickup was done on schedule. We fed them lunch. Then after they left, things got crazy...truck breakdown, delivery will be later, then we get a call they will be delivering but not till 7:30 pm. It's dark & cold. At midnight half the crew including the lead person left & we started unloading & unwrapping & putting together furniture because it was getting to be so late. The small crew left at 3:30 in the morning. 1/4 of the things were not put together & they were going to leave the packing trash with us. Our wood floors were scratched because they were so tired & didn't lift the furniture. They didn't use dollies or lifting belts. Items were damaged, however, we just don't want to deal with these people. Most did not speak English so it was hard to communicate. We have been moved by a relocation company 4 times. They use professionals. These companies are not professionals.

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Cubby
US

ZERO STARS Zero is the rating this company deserves. They took my down payment after promising 1. They aren’t brokers 2. They don’t overcharge. Both are lies. They contract out jobs, they keep any down payment if you cancel, it’s difficult to get in touch with them if you have questions, and they charge exorbitant fees in the end. DO NOT USE THEM!!!!

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Alec Lacey
US

Terrible COMPANY !! Terrible COMPANY !!! YOUR Manipulated into thinking you’re getting a descent deal but what they quote you in the beginning is not what you pay. They try and rush you into signing a contract and then schedule you a quality assurance appointment which you have to list every item your moving and when you finally realize it’s gonna cost more than what you were quoted the tell you your past the refund window to get your deposit back. SHUT THIS COMPANY DOWN

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Kevin Farmer
US

No integrity and lack any customer care They pressure you with low-ball estimated costs to move then refuse to return your deposit after 72 hours when you find that it will be considerably more. Please also note that they record your phone conversations without notice or consent which is unlawful in the state of Florida. Florida is a 'two party consent" state that requires you to consent to the recording for it to be considered lawful. I would recommend filing a complaint against the company for those unlawfully recorded phone calls, even if it means you may not receive any recourse.

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Karlin Good
US

This company should be closed and made… This company should be closed and made to refund everyone affected by their scams. We were quoted one price with a balance of $1,000.00 upon delivery. After movers in a u haul loaded our things were told we would 4,000.00 more dollars when out things were delivered. We ask them to take our things off the truck. They wanted to charge 200 dollars an hour for both movers. 01/05/24 an eighteen wheeler pulls up to our new location expecting to receive another 4,000 dollars. We don't that kind of money. They said they were taking our things to a storage facility in Houston and that we were responsible for paying the facility. The free storage only applied in California. So we are stuck with out our things, owing almost $5,000.00 plus storage fee. This is the worst situation. There is 35 years of family pictures and so many things that can't be replaced.

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