Avoid Vanguard Moving LLC of Boca Raton, FL!!! This company uses fake profiles to create positive reviews. They are thieves and vandals. Vanguard Moving LLC out of Boca Raton, FL is a total scam company. They are a shell company that several companies use in order to rip off consumers. They will give you a low ball, FAKE “locked in quote” but will hold your items hostage for 4 times the supposed quote. When you don’t pay or you can’t pay, they will not return your belongings. We had to call an FBI agent after filing a formal complaint with the FMCSA. They refused to unload our stuff without being given two cashiers checks for $8500 after they quoted us $3606. We had paid $3000 upon pickup thinking we would pay the remaining $606 upon delivery. They broke all our furniture, crushed our boxes, broken the heads off our natively statues, failed to deliver several large items like our safe, flat screen TV, a chaise lounge, and they never brought our box springs. See our photos on Google reviews. They left 80% of all our stuff on the street. This company is under investigation for Federal Fraud charges. They are also a “broker” even though they present themselves as a moving company. They are NOT licensed for interstate moves. This company also uses the Good Name of Vanguard Moving from Massachusetts as a cover when people see the negative reviews (causing that company damage and bad reviews). You should also see their F Rating on the BBB website, be sure to use Boca Raton, FL to see this Vanguard’s actual BBB page. Avoid this company at all costs!! Also, proof that they have friends and employees making fake positive reviews is that within 24 hours of my post here, new positive posts popped up. Before my Google review, they weren’t even on TrustPilot. Their shadiness is so obvious it’s offensive.

THE WORST MOVING COMPANY EVER THE WORST MOVING COMPANY EVER. Their customer service representatives LIE. They have sneaky over charging tactics, they did not commit to their moving date and messed up my entire life for 3 days because they are showing up a day early. DO NOT TRUST THEIR "24" EXTRA DAY LOGIC. THEY WON'T LISTEN TO WHAT MOVING DATE YOU REQUEST. OVERPRICED, RUDE, POORLY MANAGED.

Worst service ever Worst service ever. Difficult to reach. Changed the pick up times frequently until it became almost impossible to set up a time to actually move.

This is not a "moving company" They are brokers This is not a "moving company". This is is a "moving broker". There is no "walk through" to see your items to get a better tally. I'm not a mover so I have not idea how they tally your items. You don't know who you will end up to move you & you don't know the charges on moving day as the "movers" have their own way of tally/charging. Their tally sheet makes no sense. Just item numbers, no description, no total count and who know what it says. Pickup was done on schedule. We fed them lunch. Then after they left, things got crazy...truck breakdown, delivery will be later, then we get a call they will be delivering but not till 7:30 pm. It's dark & cold. At midnight half the crew including the lead person left & we started unloading & unwrapping & putting together furniture because it was getting to be so late. The small crew left at 3:30 in the morning. 1/4 of the things were not put together & they were going to leave the packing trash with us. Our wood floors were scratched because they were so tired & didn't lift the furniture. They didn't use dollies or lifting belts. Items were damaged, however, we just don't want to deal with these people. Most did not speak English so it was hard to communicate. We have been moved by a relocation company 4 times. They use professionals. These companies are not professionals.

No integrity and lack any customer care They pressure you with low-ball estimated costs to move then refuse to return your deposit after 72 hours when you find that it will be considerably more. Please also note that they record your phone conversations without notice or consent which is unlawful in the state of Florida. Florida is a 'two party consent" state that requires you to consent to the recording for it to be considered lawful. I would recommend filing a complaint against the company for those unlawfully recorded phone calls, even if it means you may not receive any recourse.