Stay away. Stay FAR away I'm writing to express my deep disappointment for having selected your company after the lies that XXX sales person told me in order to get my business. 1. I was told that I would have exclusive use of a truck that would take only my things from my home and nobody else's 2. I was told that the same team that picked up my things would be the same group of guys dropping it off 3. I was told that I'd have a 26' truck by myself to fill up and no mention of additional charges for things that would fit in the truck 4. my bid was based on an insufficient estimate 5. I was told that I would have 14 days to cancel my order without a fee. 6. I was told that Vanguard would meet the competitive prices that I received the same day from other companies. In fact, I received one bid for $2800 for a shared truck. Vanguard might not be a bad company but their sales people are.

Terrible COMPANY !! Terrible COMPANY !!! YOUR Manipulated into thinking you’re getting a descent deal but what they quote you in the beginning is not what you pay. They try and rush you into signing a contract and then schedule you a quality assurance appointment which you have to list every item your moving and when you finally realize it’s gonna cost more than what you were quoted the tell you your past the refund window to get your deposit back. SHUT THIS COMPANY DOWN

No integrity and lack any customer care They pressure you with low-ball estimated costs to move then refuse to return your deposit after 72 hours when you find that it will be considerably more. Please also note that they record your phone conversations without notice or consent which is unlawful in the state of Florida. Florida is a 'two party consent" state that requires you to consent to the recording for it to be considered lawful. I would recommend filing a complaint against the company for those unlawfully recorded phone calls, even if it means you may not receive any recourse.

Avoid Vanguard Moving LLC of Boca Raton, FL!!! This company uses fake profiles to create positive reviews. They are thieves and vandals. Vanguard Moving LLC out of Boca Raton, FL is a total scam company. They are a shell company that several companies use in order to rip off consumers. They will give you a low ball, FAKE “locked in quote” but will hold your items hostage for 4 times the supposed quote. When you don’t pay or you can’t pay, they will not return your belongings. We had to call an FBI agent after filing a formal complaint with the FMCSA. They refused to unload our stuff without being given two cashiers checks for $8500 after they quoted us $3606. We had paid $3000 upon pickup thinking we would pay the remaining $606 upon delivery. They broke all our furniture, crushed our boxes, broken the heads off our natively statues, failed to deliver several large items like our safe, flat screen TV, a chaise lounge, and they never brought our box springs. See our photos on Google reviews. They left 80% of all our stuff on the street. This company is under investigation for Federal Fraud charges. They are also a “broker” even though they present themselves as a moving company. They are NOT licensed for interstate moves. This company also uses the Good Name of Vanguard Moving from Massachusetts as a cover when people see the negative reviews (causing that company damage and bad reviews). You should also see their F Rating on the BBB website, be sure to use Boca Raton, FL to see this Vanguard’s actual BBB page. Avoid this company at all costs!! Also, proof that they have friends and employees making fake positive reviews is that within 24 hours of my post here, new positive posts popped up. Before my Google review, they weren’t even on TrustPilot. Their shadiness is so obvious it’s offensive.

WARNING! WARNING! Do NOT be duped into believing this is the Real vanguard Moving Company. They are not an affiliate. They give you a quote and keep upping it at every turn. They send a truck too small to accommodate the belongings you listed and charge for another truck, which happens to be ten minutes away. Pick up and delivery dates change constantly. The movers have no idea how to load a truck properly. A twelve year old child could do better. On delivery they will ask for postal money orders with NO payee name and cash! Or they won’t unload your delivery. The broken, damaged and missing items is incredible.Most boxes look like they were dropped kicked. My husband is a disabled veteran and many of his medical needs are either destroyed or missing, NO ONE will answer their phones or return messages. Beware…this so called company outsources to very unprofessional individuals. PLEASE DO NOT USE THIS Company..Vanguard Moving LLC