Vanguard Moving Services LLC

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1.00
Based on 20 Reviews

5

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4

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3

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2

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1

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About Vanguard Moving Services LLC

We are a professional moving company based in Boca Raton, FL, specializing in local & long-distance moving. Besides moving, we also provide professional packing & unpacking services and protect your moving items from damage. If you’re looking to rent a storage unit, we can help you. We offer dry, clean, climatized, and moisture-free secured storage units in which you can store your belongings for a shorter or longer period at more than affordable prices. USDOT Number: 3728331

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Christophe Depaillat
US

We contracted Vanguard to bring medical… Update: this is not the real Vanguard international but à mon and pop shop that subcontract to others. Their web site is: VenguardMovingLLC.com We contracted Vanguard to bring medical apparel for our dad who is moving to Utah. They asked us certified checks which we give them and then, once they got all loaded, told us that they can’t have it since crossing state lines, now we are waiting for them to deliver but it will be 5 days after dad get to his home, and will survive with emergency installation. They have been less than reliable and can only say “Sorry” without taking any responsibility. DO NOT USE THEM

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Hyun Lee
US

scam, look another company I asked them to deliver my good sooner because they told me might takes extra 3 weeks, asked me to pay $200 more so I did. And suddenly they give my job to different moving company "Carefree Movers Inc, Ames, IA 50010 their help desk told me someone will call me within a week to give me the date actually will deliver. However delivery guy told me exact date he will deliver my goods and told me 2-3 hrs away and asked me to pay extra $400 because my goods are small and they have to use small truck which make no sense. Gave me no final receipt which cost me $2953.75 that I thought I only spend $2300. Called Carefrree Movers and Vangurd Movers. Call them no answer and no reply for my emails. This is scam I never experience before. I think I will contact better business bureau if they don't reply my email and or they not provided me my final invoice.

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Emily Webb
US

THE WORST MOVING COMPANY EVER THE WORST MOVING COMPANY EVER. Their customer service representatives LIE. They have sneaky over charging tactics, they did not commit to their moving date and messed up my entire life for 3 days because they are showing up a day early. DO NOT TRUST THEIR "24" EXTRA DAY LOGIC. THEY WON'T LISTEN TO WHAT MOVING DATE YOU REQUEST. OVERPRICED, RUDE, POORLY MANAGED.

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Jemal Earle
US

Horror movie.. RUUUNNNN Please Please Please.. Do not use this company. If your looking for an easy professional smooth transaction for your move DONT USE VANGUARD MOVING COMPANY! Vanguard charged us and stood back, to count your money. They were reckless and nonchalant. They are money hungry and will not help you once they have your money. Here’s the process: You call Vanguard, They quote and sell you to any random moving company that isn’t vetted or reviewed by customers, ours was Bravo! Then, when an issue arises they take no responsibility and say we’re not responsible for anything, check your contract which was blank and they had to resend. We were quoted and when the movers came, the prices went up. Like jeopardy; VANGUARD SAYS: it’s not on them look at the contract. We were charged elevator fees, a fee to rent another vehicle because they used an 18 wheeler and didn’t do they’re due diligence when we submitted our delivery address for a quote. VANGUARD SAYS: not on them, go look at the fine print. So after a missed flight, broken furniture, a 21 day delay because they had no one to deliver after accepting the job and CHARGED FOR EVERY FOOT WALKED TO THE TRUCK, an extra hidden costs of $1600.00 that’s in the fine print and not disclosed during purchase. BUYERS BEWARE YOUR QUOTE WILL DOUBLE AND VANGUARD WILL NOT RECTIFY IT OR YOUR BROKEN ITEMS. So after reading this and paying them, what’s the one thing VANGUARD SAYS:????? Not on us, and look at the fine print. Do yourself a favor and go somewhere else.

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Margie Ducette
CA

Avoid Vanguard Moving LLC of Boca Raton, FL!!! This company uses fake profiles to create positive reviews. They are thieves and vandals. Vanguard Moving LLC out of Boca Raton, FL is a total scam company. They are a shell company that several companies use in order to rip off consumers. They will give you a low ball, FAKE “locked in quote” but will hold your items hostage for 4 times the supposed quote. When you don’t pay or you can’t pay, they will not return your belongings. We had to call an FBI agent after filing a formal complaint with the FMCSA. They refused to unload our stuff without being given two cashiers checks for $8500 after they quoted us $3606. We had paid $3000 upon pickup thinking we would pay the remaining $606 upon delivery. They broke all our furniture, crushed our boxes, broken the heads off our natively statues, failed to deliver several large items like our safe, flat screen TV, a chaise lounge, and they never brought our box springs. See our photos on Google reviews. They left 80% of all our stuff on the street. This company is under investigation for Federal Fraud charges. They are also a “broker” even though they present themselves as a moving company. They are NOT licensed for interstate moves. This company also uses the Good Name of Vanguard Moving from Massachusetts as a cover when people see the negative reviews (causing that company damage and bad reviews). You should also see their F Rating on the BBB website, be sure to use Boca Raton, FL to see this Vanguard’s actual BBB page. Avoid this company at all costs!! Also, proof that they have friends and employees making fake positive reviews is that within 24 hours of my post here, new positive posts popped up. Before my Google review, they weren’t even on TrustPilot. Their shadiness is so obvious it’s offensive.

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