Christine Scordino
GBThis is not a "moving company" They are brokers This is not a "moving company". This is is a "moving broker". There is no "walk through" to see your items to get a better tally. I'm not a mover so I have not idea how they tally your items. You don't know who you will end up to move you & you don't know the charges on moving day as the "movers" have their own way of tally/charging. Their tally sheet makes no sense. Just item numbers, no description, no total count and who know what it says. Pickup was done on schedule. We fed them lunch. Then after they left, things got crazy...truck breakdown, delivery will be later, then we get a call they will be delivering but not till 7:30 pm. It's dark & cold. At midnight half the crew including the lead person left & we started unloading & unwrapping & putting together furniture because it was getting to be so late. The small crew left at 3:30 in the morning. 1/4 of the things were not put together & they were going to leave the packing trash with us. Our wood floors were scratched because they were so tired & didn't lift the furniture. They didn't use dollies or lifting belts. Items were damaged, however, we just don't want to deal with these people. Most did not speak English so it was hard to communicate. We have been moved by a relocation company 4 times. They use professionals. These companies are not professionals.
Christophe Depaillat
GBWe contracted Vanguard to bring medical… Update: this is not the real Vanguard international but à mon and pop shop that subcontract to others. Their web site is: VenguardMovingLLC.com We contracted Vanguard to bring medical apparel for our dad who is moving to Utah. They asked us certified checks which we give them and then, once they got all loaded, told us that they can’t have it since crossing state lines, now we are waiting for them to deliver but it will be 5 days after dad get to his home, and will survive with emergency installation. They have been less than reliable and can only say “Sorry” without taking any responsibility. DO NOT USE THEM
Consumer
GBWARNING! WARNING! Do NOT be duped into believing this is the Real vanguard Moving Company. They are not an affiliate. They give you a quote and keep upping it at every turn. They send a truck too small to accommodate the belongings you listed and charge for another truck, which happens to be ten minutes away. Pick up and delivery dates change constantly. The movers have no idea how to load a truck properly. A twelve year old child could do better. On delivery they will ask for postal money orders with NO payee name and cash! Or they won’t unload your delivery. The broken, damaged and missing items is incredible.Most boxes look like they were dropped kicked. My husband is a disabled veteran and many of his medical needs are either destroyed or missing, NO ONE will answer their phones or return messages. Beware…this so called company outsources to very unprofessional individuals. PLEASE DO NOT USE THIS Company..Vanguard Moving LLC
David Williams
GBStay away. Stay FAR away I'm writing to express my deep disappointment for having selected your company after the lies that XXX sales person told me in order to get my business. 1. I was told that I would have exclusive use of a truck that would take only my things from my home and nobody else's 2. I was told that the same team that picked up my things would be the same group of guys dropping it off 3. I was told that I'd have a 26' truck by myself to fill up and no mention of additional charges for things that would fit in the truck 4. my bid was based on an insufficient estimate 5. I was told that I would have 14 days to cancel my order without a fee. 6. I was told that Vanguard would meet the competitive prices that I received the same day from other companies. In fact, I received one bid for $2800 for a shared truck. Vanguard might not be a bad company but their sales people are.
Alec Lacey
GBTerrible COMPANY !! Terrible COMPANY !!! YOUR Manipulated into thinking you’re getting a descent deal but what they quote you in the beginning is not what you pay. They try and rush you into signing a contract and then schedule you a quality assurance appointment which you have to list every item your moving and when you finally realize it’s gonna cost more than what you were quoted the tell you your past the refund window to get your deposit back. SHUT THIS COMPANY DOWN