Run don't walk away from Heritage.. We unfortunately got stuck with Heritage Movers after the broker Precise obtained our business and then contracted our move out to Heritage. The contact at Precise moving was friendly and made it seem like this was a simple process and he could send the quote right over. We went through each room and I let him know what we needed to have moved and I told him this was just a high overview and he said no worries we get a good estimate. He sent over a quote a few hours later and it was a pretty good price. I called around to about 5 other companies and they were the best quote by far so we decided to move forward. Upon moving day a third party mover, Heritage Moving, showed up to move us. They walked through and said the quote was wrong and that it would be $3K-$4K higher than what we were originally quote, plus all these other extra charges that we were originally told would be included. At this point we had no choice as we had to be out of our house in time for closing. The guy even had the nerve to ask for a tip after they had packed all our stuff onto the truck. They stored our items for 3 weeks while we waited to close on our new house. They were a day late from when they told us they could deliver our furniture and I've lost count of how many of our items were broken beyond repair. Not one apology or even acknowledgement as they walked by me unpacking broken items. They had boxes listed as fragile on the bottom layer of their truck, threw them around like they were pillows, and put 40% of our items in the garage instead of the room they were marked for. This was by far the worst experience I've had when moving. The owners of Precise need to better vet who they contract their jobs out to. Do not recommend.

Never use this company. I don’t want to give any start. This is not company, they damaged my brand new house and now they are totally denied and I’m going to court. They don’t have service mind. I bought kitchen appliance from Canadian appliance source and these guys delivered those and damaged my house and products.

Items lost and items damaged Items lost and items damaged. Bad price quote.

DON’T USE THIS COMPANY! IF NOT BE READY THE LAWYER Horrible company! I have never seen like this company in our 6th times moving in military life. Bad customer service, unprofessional stuff, never pick up the phone when we call but if they need our money they keeps calling millions times. Late delivery, missing number of boxes. Using third party to third party transfer. They scheduled to delivery but never shows up and change the schedule by themselves and let you wait. If you use this company I highly recommend to get ready the lawyer!

Do NOT use this company Do NOT use this company! Check reviews and stories on mistreatment and unprofessionalism on Better Business Bureau website. There responses to the reviews will display the defensiveness. Accountability feels like an attack when you are not ready to acknowledge your behavior. Instead of owning any piece of a complaint they defend EVERY aspect which is telling because it shows they see themselves as flawless. You will also see many themes in each review which displays consistency. How can all these individuals which no relation to one another have the same experiences and be wrong? Do NOT use this company. This is not an LGBTQ friendly company.