DO NOT USE THIS COMPANY!! DO NOT USE THIS COMPANY!!! PLEASE DO NOT USE THIS COMPANY! They lied and told me they would get my belonging to me on a certain day and arrive 10 days later. I had to cancel my flight because of there incompetence. The customer service representative Courtney is rude and told me that them putting my stuff and storage was none of my business. Very poor service will NEVER use again, and I suggest you don’t.

Literally the worst customer service I… Literally the worst customer service I have ever experienced. When I told them I planned on leaving a 1 star review they said they would post the audio from the recorded call. I hope they do so people can hear how they treat people after making them wait 6+ hours outside of a pick up window they gave. They are completely unprepared to do the job, but completely prepared to nickle and dime you at every turn. My move was $900 more than originally quoted. 25% more than what I was told. Thats after I elected to sell a bedroom set. While loading the stuff one of the guys kept swearing and dropping f bombs the enitire time. I could not in good conscience ever recommend this company ever.

Worse experience ever! Worse experience ever!! Do not believe what they say. Lisa, Barbie and Megan were misleading and no help with getting my move completed timely and as promised. Stay away from these guys!

Do NOT use this company Do NOT use this company! Check reviews and stories on mistreatment and unprofessionalism on Better Business Bureau website. There responses to the reviews will display the defensiveness. Accountability feels like an attack when you are not ready to acknowledge your behavior. Instead of owning any piece of a complaint they defend EVERY aspect which is telling because it shows they see themselves as flawless. You will also see many themes in each review which displays consistency. How can all these individuals which no relation to one another have the same experiences and be wrong? Do NOT use this company. This is not an LGBTQ friendly company.

Worst move EVER The estimate came in way lower than the price we ended up having to pay (we were charged an additional $2500) even though all the information and size of the move was included in the estimate. It took us over 7 days to receive our first load of furniture and we still do not have all of our stuff. They never communicated when they would be there to pick up the furniture. After numerous calls on our end, they contacted me after 9:00 pm the night before the scheduled move to tell me that they would be by the next evening (Sunday) to begin packing up the pictures and TV, etc. After 6:00 pm and no word, I called again and was told that they didn't have time, but would be there between 10 and 12 the next day (Monday). 12:00 and still no word. I call again, the driver is on his way. 1:00, still no driver and no call. I call again, and was told that the driver would call me. 1:45, the driver calls and says he is on his way, he overslept. They finally arrived at 2:30 pm. After loading the furniture, they demanded more than the percentage identified in the contract and told me that the furniture would be delivered possibly on Thursday, but most likely Friday of that week. We had been told that it would be delivered the next day. Thursday comes and goes and no word from the company. I called and texted repeatedly until they tell me that they will be there Friday. Friday night around 6:00 pm and no word and no drivers. After repeated calls to both the scheduler and customer service, I am told it is too late, the drivers will stay in a hotel and delivere Saturday morning. Saturday morning and no call, after repeated calls to the scheduler and customer service, we are told one of the workers is sick and they will be sending the worker to a local doctor. They will be in touch to let us know if the worker tests positive for COVID or can continue with the delivery. Saturday night, no word on the delivery. After repeated calls to the scheduler and customer service we are assured that our furniture will be delivered on Sunday between 11 and 1. 1:00 pm passes and no calls from anyone at the company. After repeated calls to the scheduler and customer service, we are told that they drove back to Atlanta and are just now loading the truck to drive back to Florida and the furniture will be delivered that night no excuses. They will text us as soon as the truck leaves Atlanta. Crickets.... Monday morning and no word from the scheduler or customer service, after repeated calls, we are told that the truck has NOT left Atlanta but will be leaving that day. The drivers finally arrive Monday night after 9:00 pm. They are directed to stay at a hotel and deliver the furniture the next morning. Tuesday morning at 10:30 they arrive, but refuse to unload the truck until I Venmo the balance. In the initial unload, we realise we are missing several pictures, a bed rail and a king sized box spring. I contact the company immediately and tell them that we will be filing a claim. They promise to get back with me immediately regarding the missing items, they remember seeing them in the warehouse. I speak with the scheduler on Tuesday and he assures me that they will have the missing items to us by Sunday... Sunday comes and goes with no communication from the company. After repeated calls and texts to the scheduler and customer service, I am told that they will have a truck bring the missing items on Tuesday... I ask that they please be more consistent in their communication and updates. Tuesday comes and goes and after repeated texts, I am told that they cancelled the truck and that the items will be delivered this coming weekend. I have no hope that these items will be returned. This has been the worst moving experience we have ever had. I would NEVER recommend this company to anyone looking for anything longer than a straight move.