Mohamed Ghonimy
GBThis is a scam This is a scam. No company. The location is fake. This group is master of deception, forgery and theft. Lost over a 100.000 $ properties because of their blackmail. The same story as all the previous reviews. They have pots here and on all website to wash out honest reviews. Disgrace and shame on the face of American Small business. Will not leave them to get away with that.
Thomas Hally
GBLiterally the worst customer service I… Literally the worst customer service I have ever experienced. When I told them I planned on leaving a 1 star review they said they would post the audio from the recorded call. I hope they do so people can hear how they treat people after making them wait 6+ hours outside of a pick up window they gave. They are completely unprepared to do the job, but completely prepared to nickle and dime you at every turn. My move was $900 more than originally quoted. 25% more than what I was told. Thats after I elected to sell a bedroom set. While loading the stuff one of the guys kept swearing and dropping f bombs the enitire time. I could not in good conscience ever recommend this company ever.
Elizabeth Anna Newbery-Cates
GBDo NOT use this company Do NOT use this company! Check reviews and stories on mistreatment and unprofessionalism on Better Business Bureau website. There responses to the reviews will display the defensiveness. Accountability feels like an attack when you are not ready to acknowledge your behavior. Instead of owning any piece of a complaint they defend EVERY aspect which is telling because it shows they see themselves as flawless. You will also see many themes in each review which displays consistency. How can all these individuals which no relation to one another have the same experiences and be wrong? Do NOT use this company. This is not an LGBTQ friendly company.
Ellen Pappas
GBPLEASE DO NOT USE THIS COMPANY PLEASE DO NOT USE THIS COMPANY. This is by far the worst experience I have ever had. They communicate with you until they get your money and then stop answering your calls. My "2 day window" turned out to be me waiting for the movers to call, which they finally did late afternoon to inform me they couldn't move me in that window. And lo and behold, Heritage doesn't answer the phone anymore! Please please please do not give these people your money.
Charles Heider
GBBait and switch Bait and switch. Quoted one price, then movers showed up and parked far enough away to charge xtra long carry fee. Once loaded, informed us that the same stuff we moved to FL with 8 mos earlier in an 800 cu ft truck is now somehow ballooned to 1200, increasing our bill 60%! Once delivered they piled our belongings into our empty garage like a giant Jenga game. Broken furniture and bins, heavy boxes on top of ‘fragile glass’ marked boxes. A mini fridge stacked on top of boxes. Missing items. Overall bad experience..overpriced w damages and missing things. Insult to injury, their truck battery died and I had to locate jumper cables I had packed in the Jenga pile and jump start he moving truck with my car so they could leave. Bad business.