I constantly have problems with the… I constantly have problems with the admin department, messages are not passed on, phone calls not returned, and they do not listen to what I say. There also seems to be a lack of communication between departments.

The technician who attended this year… The technician who attended this year was very thorough & efficient. Nothing was too much trouble- went into the ceiling & took extra care in areas we were concerned about. We are keen to have this technician again next year due to his professional approach.

Melbourne Attendance by David-Top Notch service David came into our office and was nothing but professional and informative. He explained everything he was doing in detail and was very thorough, he didn't leave a stone unturned as they say. Was extremely happy with his suggestions, his patience with my silly questions and his wealth of knowledge overall. He was a pleasure to deal with and is an asset to your company here in Melbourne.

I was disappointed with this visit as… I was disappointed with this visit as the person who came for the inspection was half an hour late. The appointment was for 7am so I was awake and ready, but had to sit around waiting for him to turn up which he eventually came at 730. Last appointment I had the same person and he was also late and went to the wrong house. Previous to these two appointments, the person doing the inspections was always at my door at the specified time.

I am required to use this company… I am required to use this company (Albury branch) for my annual termite warranty inspection for my home built by Rawsons 2 years ago. Absolutely sh!t company to deal with, won't return calls, emails, show up to appointments, provide a annual termite report etc. They have no interest in completing the annual termite inspection all so they can get out of honouring their warranty. Beware if you are building a new home.