Nichola
AUMelbourne Attendance by David-Top Notch service David came into our office and was nothing but professional and informative. He explained everything he was doing in detail and was very thorough, he didn't leave a stone unturned as they say. Was extremely happy with his suggestions, his patience with my silly questions and his wealth of knowledge overall. He was a pleasure to deal with and is an asset to your company here in Melbourne.
Darren
AULocal office usually good Usually a positive service from local office. Experienced soured by the lies and obnoxious messaging from the head office team in Lidcombe. Feel free to retract your lies and apologise for the unnecessary tone of your email.
Julian
AUOutstanding work from Raymond @ Rentokill Raymond has always been attentive to my needs as a restaurant owner. He has done a good job controlling the activity at my shop to the stage of having 0 pest activity. Would definitely recommend him and Rentokill to others. Thanks
Diane Losche
AURentokil is allegedly a big and… Rentokil is allegedly a big and efficient company offering termite control. Its website is full of glowing customer reviews but I have had a terrible experience. I had a rentokil termite inspection 6 months ago only to find I have a major termite infestation. When I called to arrange an urgent visit I was told by the call center person that I would hear from a consultant. After 6 hours of no call back I called again and was told by another phone person that they would email the consultant. The next morning still no reply. I called again and was told after making a big fuss that this phone person would investigate only to be told that the consultant they were allegedly contacting was on leave although none of the call center people knew this! I wasted 24 hours with this nonsense. Terrible customer service for a returning customer who obviously wont be returning. By the way the company obviously also lost revenue that would have run into the thousands.
Jenny and Chris Robson
AUThe technician who attended this year… The technician who attended this year was very thorough & efficient. Nothing was too much trouble- went into the ceiling & took extra care in areas we were concerned about. We are keen to have this technician again next year due to his professional approach.