Very unimpressed Last month, when the person who portrayed himself as the one running the company that had taken over Elium, had a long conversation with me before performing any services. I was clear about not looking for a program that would take care of fleas and ticks, which he attempted to talk me into. I was, however, concerned about ants. He assured me that the regular program that we had been part of for a number of years with Elium, would take care of the ants totally. Wrong. They have been worse than they have ever been. We have been going crazy trying to get rid of them, because the 'professionals' from Go Forth Pest & Lawn not only didn't get rid of them, it seems they made it worse. This is the reason we have no yet paid the invoice.

The value of Go-Forth Pest and Lawn I have been a customer of Go-Forth Pest Management since buying our first home in 1978! With their service and prompt revisits when a problem popped up, I have felt they were a very professional and valuable company to have in the war against pests. I've used their insulation service, Christmas Lights service and lawn services as well as pest control. I would recommend them without any reservation.

Ridiculous rigid policies I liked the technician who came to my house, but the company had extremely ridiculous and rigid policies that made it impossible for me to continue with them. They wanted me to sign a contract that they could send their technician whenever it was convenient for THEM (not me) and that I had to make my property accessible any time they wanted to come. I have locked gates and the treatment was for inside and outside, and I was not willing to leave my property unlocked in case they decided to drop in some day. I do not ever want to see someone creeping around my house unannounced. They do not seem to understand the concept of "customer service" in their policies. I switched to a company that has no problem scheduling an appointment at MY convenience.

I'm done I just received a collection notice today stating I haven't paid the last three months. First off it's on an automatic draft, at what point does anyone at the GoForth Co think to pick up the phone to contact me and kindly let me know hey your payment didn't go through it appears your card is no longer active? No, you wait three months to send me a letter from a collection agency with interest applied??! On a service you have not even rendered recently in the past few months. I was even thinking about Paul earlier this week thinking it's been months since I've seen him, I wonder when he supposed to come back? Paul is a great technician and he seems to truly care about his customers and his job it's unfortunate that the rest of the company dropped the ball and waited three months to send me a collection letter. I only signed up for one year of service three years ago and I never re-signed any yearly contract since then. I was told after the first year service I can cancel at any time, well I'm canceling now. You will not get any money on service you did not render!!!

Always satisfied....never disappointed in service Our Go-Forth representative, Don, is almost like family. Always considerate,courteous and honest. Does his job and doesn't waste time but we always have a nice conversation with him. When we see Don out in public, he always knows our names and speaks to us. Thank you, Don, Jim and Cynthia Gollehon