Nancy
GBExcellent Technician James arrived on time (in fact a few minutes early). He was courteous, professional, and went straight to work. He did a thorough check of all premises and completed all treatments necessary. When finished, he gave me a report on what he found (all good). Highly recommend.
Eli
GBThis company is the most unethical company. Thieves! This company is the most unethical company I have ever deal with. They changed they way they charged my credit card, without notifying me. In addition, when I call them to get my money refunded, they declined even though they had not provided the service. I had to get a claim thru my credit card so I could get my money back. I won the case because they did not have any proof I authorized the charges, and they had not provided the services. Thieves!
Steve in Asheboro
GBGood Service, But... Techs did a good job and were courteous, but seem more interested in selling more service. I'm guessing this comes from the front office. I got rid of the spiders in my shed with a simple spray bomb from the Dollar Store. This was after GoForth failed. I tried to downgrade my service, but continued to be billed at a higher rate. I severed the contract.
Don & Deb Watson
GBVery unimpressed Last month, when the person who portrayed himself as the one running the company that had taken over Elium, had a long conversation with me before performing any services. I was clear about not looking for a program that would take care of fleas and ticks, which he attempted to talk me into. I was, however, concerned about ants. He assured me that the regular program that we had been part of for a number of years with Elium, would take care of the ants totally. Wrong. They have been worse than they have ever been. We have been going crazy trying to get rid of them, because the 'professionals' from Go Forth Pest & Lawn not only didn't get rid of them, it seems they made it worse. This is the reason we have no yet paid the invoice.
Steve
GBCommunication The annual billing is no longer automatically offered. It is with other services. Aeration service feels like they are in a race to get done. They missed one complete side of my yard and had to return to finish the job a week later. But I would add that the service tech are great to work with. Communication from the office is lacking.