Jill in Texas
GBWow - Exceptional Wow. I had no idea you could receive an exceptional faucet like this! Although receiving ours took a while, it was hand-wrapped in cloth to protect it. (Who does that??) Our interior decorator recommended Vintage Tub and I got the bathtub faucet of my dreams!
Jaqui
GBPurchased tub 8 years ago Purchased tub 8 years ago. Upgraded to shower over tub 2 years ago. Spent quite a bit of money with this company. Original tub was delivered damaged due to poor packaging. Claw feet were just sliding around in the tub. It was promptly replaced but I had to deal with disposing of the tub myself. Not easy. Since upgrading to shower over tub, the new diverted valve failed in just over a year. Warranty had expired of course. Purchased new valve. Zero installation instructions, not a part that you can easily remove and correct installation. I have twice requested the installation instructions but have not received a response. Instructions, to be honest, aren’t the most explicit when you do have them.
Kristine
GBThe sink we purchased was extremely…fragile and not fit for kitchen use The sink we purchased was extremely expensive, yet extremely fragile. It was never advertised as “fragile”. After only 3 months of use it is chipped. The paint it chipping off and there are actual pieces of the sink chipping off. Our kitchen sink is used for doing dishes, nothing out of the normal. Extremely disappointed in the quality and advertisement. Not sure why a kitchen sink would be made out of such fragile material. This sink was the most expensive sink we ever purchased, and it looks like it has been beat up for 25 years at just under one year old. Kristine Dickson
Diane Mathews
GBTub came in great shape Tub came in good condition and a well packed container. It is great looking in our bathroom. Our remodel isn't completed so we haven't been able to use it yet. Very happy with our purchase.
J N Properties LLC
GBvery poor customer service I am a pro customer. Ordered a utility sink and ultimately received the wrong mounting bracket. Notified the person who sent it too me and was told by email "we" would get back to you. Emailed several times with no response after not hearing anything back for several days.Finally heard back after 10 days and informed me that they only deal with orders and that customer service would need to help me. Why were the last 3 emails not responded to to tell me this? When customer service took over they just simply re-ordered the same bracket that does not fit. I have informed them of such and no response after 2 days. Very poor experience.