J N Properties LLC
GBvery poor customer service I am a pro customer. Ordered a utility sink and ultimately received the wrong mounting bracket. Notified the person who sent it too me and was told by email "we" would get back to you. Emailed several times with no response after not hearing anything back for several days.Finally heard back after 10 days and informed me that they only deal with orders and that customer service would need to help me. Why were the last 3 emails not responded to to tell me this? When customer service took over they just simply re-ordered the same bracket that does not fit. I have informed them of such and no response after 2 days. Very poor experience.
Valued Customer
GBLarge selection of quality merchandise Large selection of quality merchandise. Order was securely packaged and arrived with no problems or damage. Sink looks great and makes the kitchen project stand out. Highly recommend Vintage Tub to anyone looking for this type of product
Diane Mathews
GBTub came in great shape Tub came in good condition and a well packed container. It is great looking in our bathroom. Our remodel isn't completed so we haven't been able to use it yet. Very happy with our purchase.
Edward Pedota
GBExcellent service Jessica took my order over the phone when I could not accomplish it on line. She found the problem and handled my order directly. She made it quick and easy for me, the kind of customer service I would hope I could receive regularly everywhere. Thanks so much.
Linda Courtney
GBFrom my phone calls and emails with… From my phone calls and emails with Doris to the delivery from the freight co everything was top notch A+ customer service. Oh and the tub is beautiful. Arrived wrapped like a baby and at 60 pounds we easily carried it inside. It's not installed yet so I can't comment on ease of install but the feet went on easily. I'm so glad I chose Vintage tubs in PA for our bath remodel.