very poor customer service I am a pro customer. Ordered a utility sink and ultimately received the wrong mounting bracket. Notified the person who sent it too me and was told by email "we" would get back to you. Emailed several times with no response after not hearing anything back for several days.Finally heard back after 10 days and informed me that they only deal with orders and that customer service would need to help me. Why were the last 3 emails not responded to to tell me this? When customer service took over they just simply re-ordered the same bracket that does not fit. I have informed them of such and no response after 2 days. Very poor experience.

Excellent service Jessica took my order over the phone when I could not accomplish it on line. She found the problem and handled my order directly. She made it quick and easy for me, the kind of customer service I would hope I could receive regularly everywhere. Thanks so much.

The tub arrived on time The tub arrived on time. The extra insulation that was requested was installed. It fits perfectly in the space and my wife loves taking baths in the tub. The ordering process was fantastic as well. Thank you for your attention to detail and for making such a beautiful tub.

Well built product The shower kit seems to be of high quality and I expect to get many years of service from it. Instructions were sparse, but the work does require plumbing skills, and unless you're an accomplished handyman, customers should hire one. Service was good, I called hoping to buy a shut off valve for the shower riser but there isn't one available. I would shop here again

Large selection of quality merchandise Large selection of quality merchandise. Order was securely packaged and arrived with no problems or damage. Sink looks great and makes the kitchen project stand out. Highly recommend Vintage Tub to anyone looking for this type of product