Never ever HOPE I got estimates from hope double prices compared to another company bad bad never ever use again ripped.

Bad business tactics The plumber who came to our home Thomas. Didn’t examine our plumbing concern. He was suppose to look at our toilet and tell us why it was leaking from the bottom for our insurance claim. He said our toilet was leaking from the top but it wasn’t and isn’t. He finally told my husband on the phone the seal was probably broken but he wouldn’t write his findings on paper for our insurance claim. This plumber seemed to be more interested in finding other appliances in our home that might be faulty rather than doing what we asked him to do. He ended up raising the price we were originally quoted of 98.00 to 125.00 because he did exploratory work nobody asked him to do. This was not a good experience at all. After several attempts the manager called my husband to offer us our money back it never happened we ended up with a store credit that we will never use.

The plumbers were great to work with … The plumbers were great to work with and tried hard to get me the best result under some difficult circumstances. They had some difficulty installing the panels surrounding the tub. Fortunately I had previously installed identical paneling and was able to identify the source of the problems and show them how to do the trim on the panels. "It takes a village" with a 100 year old home!

I paid a $1,000+ two weeks ago to have … I paid a $1,000+ two weeks ago to have a leak in the bathroom repaired only to have the problem not fixed and when they return want to charge me another $1,400 to fix the problem that they did not identify the first time. Very disappointed.

From the person who answers the phone … From the person who answers the phone to those who come out and do the work, everyone is super nice. I had them come out to add a water and gas line for new appliances. They were clean, courteous and did a great job. The reason I gave them 3 stars was based mostly on pricing. I spent $1,700 to have them run those 2 lines, then when I called them a couple of days later to come help with an emergency under my sink (not a result of anything they did), I called them at 4pm and they said I'd be charge after hours pricing. This would be $169 for just coming out...then additional from there. When I paid them $1,700 just days prior and called at 4pm. I declined and hired a self employed plumber.