Excellent workmanship Excellent workmanship at the quoted price despite running into a couple of issues once they got into the three different jobs. Only negative was that the job they were working before they got to us ended up taking longer and they had to reschedule our job to the next day. Jim, our plumber, provided great feedback and explained everything clearly.

Disappointed I had high hope for Hope, since many people recommended them. I was warned they were expensive, but I was willing to accept that for good work. Totally disappointed. Not only did they miss three appointments (even after confirming multiple times on the third try), but they charged us over $200 to wrap appx. 6 feet of pipe. I checked our local hardware store, the wrap cost less than $5 for a 6-ft section. I will never use these people again.

I felt the rep was more focused on … I felt the rep was more focused on selling me a complete new bathtub then addressing the immediate plumbing problem I called about. Although I understand the upsell approach I simply needed help with my problem and the next bid focused solely on that and I hired them instead

Tech was professional and competent Tech was professional and competent. However, initial review centered around selling high end cost replacement of entire shower/tub unit rather than focus on requested repair. Overall cost was extremely high to me .... given the simplicity of the fix.

Canceled the first appointment 3 hours … Canceled the first appointment 3 hours after the window. The next day the technician arrived at my house and spent an hour chatting. He then proposed to snake my basement drain for $469.00! Reluctantly I agreed so I could get the job completed. He then said he didn’t have the proper equipment on his truck so he had to go back to the office and return. I canceled with the company and called another sewer company. They came out and completed the job for $180.00!