Tammy
GBI thought the job was done well I thought the job was done well; however, very overpri ed. I felt like when my water softener was checked, something was done to make it appear to be broke in an attempt to sell me an overpriced water softener for $1900.00. I felt like I was being taken all the way around.
Emily
GBMight want to try somewhere else... Wanted to know if I had the instruction manual to help him figure out what was wrong with the water softener -he figured it out by calling tech support. Did not wear shoe covers. Seemed pretty sure he could not fix tub faucets - and indeed he could not. Told me that the new water pressure modulator he installed would only last about 5 years.
Mandy
GBHope inspected our water system Hope inspected our water system. Although everything appeared operational we decided to replace the sump pump before a breakdown in view of its age. He also noted that our water softener drained into the sump instead of the drainage pipe. We notified the original installer who corrected the situation free of charge. We were pleased with the outcome of Hope's visit.
Merita Likins
GBGetting What You Paid For - NOT They sent an email showing a photo of the tech that would be coming to my house, but they sent a different person. The guy that came out did not perform all the services that were to be included as outlined in Angie's List. They were more interested in quoting me a price to replace my plumbing. I had a slow running drain in the bathroom. After their tech was done I was presented with the bill, which I paid. The next morning when I ran water in the sink, it was backing up worse than before the Hope Plumbing tech came. When I called Hope Plumbing, and also sent emails, no response was received. I would NEVER use them again.
Andrew
GBI needed some plumbing related issues … I needed some plumbing related issues with the commodes in the home to be addressed. The technician you sent was very professional and knowledgeable. I did not like the fact he recommended each commode to be completely updated. I had three to be repaired and the estimate came in at about $1,000. I knew how to fix the commodes but my time is valuable however this estimate was out of line. I went out bought the parts and repaired all three for about $18. I did have him put in a frost-free bib which I had a much lower estimate from a competitor of yours but Dana was so helpful I felt the need to give him some business. I will use your company if there are some hourly rates available verses set fees as if you are a doctor's office.