Bad business tactics The plumber who came to our home Thomas. Didn’t examine our plumbing concern. He was suppose to look at our toilet and tell us why it was leaking from the bottom for our insurance claim. He said our toilet was leaking from the top but it wasn’t and isn’t. He finally told my husband on the phone the seal was probably broken but he wouldn’t write his findings on paper for our insurance claim. This plumber seemed to be more interested in finding other appliances in our home that might be faulty rather than doing what we asked him to do. He ended up raising the price we were originally quoted of 98.00 to 125.00 because he did exploratory work nobody asked him to do. This was not a good experience at all. After several attempts the manager called my husband to offer us our money back it never happened we ended up with a store credit that we will never use.

The plumbers were great to work with … The plumbers were great to work with and tried hard to get me the best result under some difficult circumstances. They had some difficulty installing the panels surrounding the tub. Fortunately I had previously installed identical paneling and was able to identify the source of the problems and show them how to do the trim on the panels. "It takes a village" with a 100 year old home!

Hope plumbing is dishonest. Terrible work. Hope plumbing is dishonest and does terrible work. I will not hire them again. They never fixed my problem, but still wanted a huge fee. They refused to come back out and fix the problem. I had a different company come out and fixes my problem quickly and cheaply. Like under $50. Hope wanted to charge thousands. No thank you hope plumbing

I thought the job was done well I thought the job was done well; however, very overpri ed. I felt like when my water softener was checked, something was done to make it appear to be broke in an attempt to sell me an overpriced water softener for $1900.00. I felt like I was being taken all the way around.

Tech was professional and competent Tech was professional and competent. However, initial review centered around selling high end cost replacement of entire shower/tub unit rather than focus on requested repair. Overall cost was extremely high to me .... given the simplicity of the fix.