Harjinder Dubb
GBNever ever HOPE I got estimates from hope double prices compared to another company bad bad never ever use again ripped.
Rick Watkins
GBGreat Initiative Started off bad, but Carrie called me back on their on initiative, and advised me that I was in fact overcharged on my repair, and gave me a fair refund. The tech just entered wrong "code". OUTSTANDING customer service!!! I would highly recommend!!!!
Sam Pittman
GBHope plumbing is dishonest. Terrible work. Hope plumbing is dishonest and does terrible work. I will not hire them again. They never fixed my problem, but still wanted a huge fee. They refused to come back out and fix the problem. I had a different company come out and fixes my problem quickly and cheaply. Like under $50. Hope wanted to charge thousands. No thank you hope plumbing
Andrew
GBI needed some plumbing related issues … I needed some plumbing related issues with the commodes in the home to be addressed. The technician you sent was very professional and knowledgeable. I did not like the fact he recommended each commode to be completely updated. I had three to be repaired and the estimate came in at about $1,000. I knew how to fix the commodes but my time is valuable however this estimate was out of line. I went out bought the parts and repaired all three for about $18. I did have him put in a frost-free bib which I had a much lower estimate from a competitor of yours but Dana was so helpful I felt the need to give him some business. I will use your company if there are some hourly rates available verses set fees as if you are a doctor's office.
Hesitant Customer
GBInexperienced technician Quick to respond and come out. However, the technician didn’t understand problem. Had consults on phone a couple times to diagnosis problem. Once quote was received it was way higher than expected. We chose to get a second opinion. This quote diagnosed the problem as something completely different. We chose the other company which also saved us almost $900 and actually fixed the problem.