NEVER Call Terminix If you are experiencing an infestation of any kind in your home or business, NEVER EVER call Terminix. I work with various contractors in the commercial and residential construction industry around the country and have never had a worse experience than what I had with Terminix. I called them out to my home because I had mice running around and needed help getting rid of them. I signed up with Terminix for $1300 to take care of everything. After signing up, I never heard from them again. After a few months, I called and cancelled but they were telling me I still owed the total amount. I have called them multiple times and every time they don't give me a straight answer. I get automated calls everyday saying that my account is past due. On top of that, the inspector lied about seeing evidence of mice in an area in the basement that upon later inspection, was clean and clear. They are scammers and have given me the biggest headache out of any company I've ever dealt with. My advice would be to look to local pest control contractors because they will provide the best service.

Horrible company The employees are nice enough. . The company itself does NOT stand behind what they claim. My brother has been using this company for many years. He had to do some remodeling and found termite damage all the way around the arch of his garage door. They would Not cover any of it because they said he was going to do the repairs before he found the damage. Shouldn’t they have found the damage during inspections???? ( if that’s what you call it) Horrible company!!! Will definitely be reporting to the BBB!

Bad customer service Commercial advertisement did not expect what I requested. I had about 5 techs come to my house and they seem like they are not doing there job. I payed over $1000 + dollars and should deserve what it's worth. The last one was cussing cause he seems frustrated and the hole I wanted cover was never covered !!! Offer to help but he said he can do it. Don't ever trust them again, waste of money and 1 out of 5 was pretty good.

Do Not Use Terminix - Very Dishonest If you want the short, abbreviated version, do not use Terminix. They are dishonest and have an inability to do a professional job. Save yourself the hassle and use someone else. We contracted Terminix to remove all the insulation from our attic and close any holes on our exterior where they may be getting in. They gave us a quote of $19,000 to do the job. They were contracted to put 13 inches of insulation throughout our attic and close all of the holes around our house. They told me they completed the job, but when I checked, they only put half as much insulation and did not close most of the holes. We gave them an opportunity to correct their blatant effort to deliberately deceive. They spent the next week not answering the phone until I filed a chargeback with my credit card company. If you made the mistake of already using Terminix for your insulation, go back and measure. It is supposed to be 13 inches, and I can assure you, it is not.

Disappointed and out thousands Wish I could give this zero stars. Took thousands of dollars from us, gave us only dollar store mouse traps, foam fill and no attic insulation replacement where they themselves photographed mice nesting. Do not expect to reach anyone locally. Do not expect any responsiveness. After waiting over a month for insulation, I was approved for a significant refund from regional office for work not completed. It was denied by the local office manager who preferred a grudge as opposed to customer satisfaction. Read reviews. They take advantage of customers and then gaslight them. I lost thousands. They have no pricing until visiting your home and making the situation sound catastrophic. Call and ask what mouse exclusion costs. No set figure. They make it up as they see the home where you live and the cars in the driveway. I wouldn’t believe it if I hadn’t experienced it. Don’t use this company.