They do not stand behind their guaranteeI have a springtail infestation they… I have a springtail infestation they started treating about 12-2023 they sprayed dusted fogged numerous timesI told them they were still here I wanted someone to come after hours and see for themselves and to catch some I called when they got bad again and they would not take the call that was 4-17-2024 they did not refund the $291.35 I paid to solve this problem

ELIAGH CRADELL WAS VERY PROFESSIONAL… ELIAGH CRADELL WAS VERY PROFESSIONAL AND THOURGH and FULL OF KNOWLEDGE ON PREVENTATIVE MAINTENANCE / OTHER FOR MY HOME. HE ALSO WASN'T PUSHY TO SELL PRODUCTS BUT DID EXPLAIN WHAT WAS AVAILABLE. ELIGHA WAS GREAT REP FOR TERMINEX. I ENCOURAGE ALL TO REQUEST HIM. I LIVE IN CHESAPEAKE IN THE GREAT STATE OF VIRGINIA.

Chris H Chris H. was on time with his service. He didn’t really do the entire inside oof my house but hopefully it was enough.

Paid for coverage and recieved NO serviceor… After being a Terminex customer for several years, in December of 2023 I noticed a large swar at my back door wich left remnants and wings. I called Terminex several times - NO Help - finally someone showed up but not for the problem I called for he was there for a routine inspection. I showed him the insect remnants and he took samples. No help or reply. I called many times to rectify this problem. Still no help finally a rep called back he was little to no help. No replys. I paid for a service for several years when I finnally needed them NO RESPONSE. I have been paying for a service that apparently does not exist. I am seeking compensation for the insurance premiums I paid over the years and will pursue this to an end.

I would rate zero star if that is an… I would rate zero star if that is an option! It is a nightmare to work with Terminix. When they signed us up, they said we could cancel the contract if we move. We moved, but contract cannot be cancelled. And worse, we called many times to tell them we won't renew, including one month before the contract expiration date. They renewed our contract anyways. They said we called in December to cancel, which is too early. We must call on Jan 24th to cancel! Of course, we called before and after, those calls didn't count! We kept receiving bills, and repeatedly told them the same thing: we don't live there anymore and we wanted to cancel. Unbelievable!!! I spent hours and hours talking to them regarding this! From last December to middle of April, our account is finally cancelled. I would never use Terminix again.