Do Not Use Terminix - Very Dishonest If you want the short, abbreviated version, do not use Terminix. They are dishonest and have an inability to do a professional job. Save yourself the hassle and use someone else. We contracted Terminix to remove all the insulation from our attic and close any holes on our exterior where they may be getting in. They gave us a quote of $19,000 to do the job. They were contracted to put 13 inches of insulation throughout our attic and close all of the holes around our house. They told me they completed the job, but when I checked, they only put half as much insulation and did not close most of the holes. We gave them an opportunity to correct their blatant effort to deliberately deceive. They spent the next week not answering the phone until I filed a chargeback with my credit card company. If you made the mistake of already using Terminix for your insulation, go back and measure. It is supposed to be 13 inches, and I can assure you, it is not.

Terminix both thumbs down Terminix merged with/took over a number of other companies and the merger clearly didn't work at least on the residential side. Not only were the mice not removed but calls and emails were not answered. Service appointments did not come at the scheduled time. Take your business elsewhere

I called them for the racoon family… I called them for the racoon family living in my attic. The inspector told me that the entire attic needed to be stripped of insulation, cleaned, sanitized and reinsulated for $12,000. Yup, $12,000. They have financing at 15%. Gee thanks. I said I can't afford that; I am getting new windows in May. The salesman, yes, that is what he was, told me that maybe I wasn't going to get new windows. After talking to other people, I realized how absolutely ridiculous this all was. I called a local wildlife control company and they told me that there was no evidence of them being in over half of my attic and there was no need to strip out all of the insulation. They took care of the animals, sealed up holes in the soffit, and cleaned it out for $2200.

Disappointed and out thousands Wish I could give this zero stars. Took thousands of dollars from us, gave us only dollar store mouse traps, foam fill and no attic insulation replacement where they themselves photographed mice nesting. Do not expect to reach anyone locally. Do not expect any responsiveness. After waiting over a month for insulation, I was approved for a significant refund from regional office for work not completed. It was denied by the local office manager who preferred a grudge as opposed to customer satisfaction. Read reviews. They take advantage of customers and then gaslight them. I lost thousands. They have no pricing until visiting your home and making the situation sound catastrophic. Call and ask what mouse exclusion costs. No set figure. They make it up as they see the home where you live and the cars in the driveway. I wouldn’t believe it if I hadn’t experienced it. Don’t use this company.

Paid for coverage and recieved NO serviceor… After being a Terminex customer for several years, in December of 2023 I noticed a large swar at my back door wich left remnants and wings. I called Terminex several times - NO Help - finally someone showed up but not for the problem I called for he was there for a routine inspection. I showed him the insect remnants and he took samples. No help or reply. I called many times to rectify this problem. Still no help finally a rep called back he was little to no help. No replys. I paid for a service for several years when I finnally needed them NO RESPONSE. I have been paying for a service that apparently does not exist. I am seeking compensation for the insurance premiums I paid over the years and will pursue this to an end.