Job done right. The service technician had on proper attire i.e shoe covers and overalls,explained what he was doing, showed me the replacement parts, gave visual and verbal instructions regarding the new equipment, very professional.....great job :)

I'm a new customer I'm a new customer. I have had some problems since December trying to set up my account. The monthly amount has already been deducted from my pension statement. I am cancelling this service as I have yet to hear back from Armadillo on setting up my account. This is an indication of their response when we do have an emergency. I am passing.

So far so good! I took a chance on Armadillo as it seemed like a modern HW provider that actually did the right thing for homeowners - and they have thus far delivered! My heating just "tried" to kick in and no dice. I did everything on Armadillo's mobile claims submissions site, they let me use my own HVAC guy, and reimbursed me right away. Thanks!

I liked that I could sumbit estimates… I liked that I could sumbit estimates and receipta by email. onlune claim process easy. I chose to use my own technicians and get reimbursed. You have to keep calling service desk to get things processed or they wont check promtly for emails. They pay and processes ac condenser and evap coil as separate so be prepared they only pay for the parts that proven failed. They take more than 5 business days for approval.

They do what they say! Last Saturday night our A/C went out on a 115 degree day. I thought my chances of getting any help on a Saturday night were nil. However, Ilyssa Cohen contacted me even though it was 10:30 pm in her time zone. With her help, I was able to resolve the problem by Sunday, the following day. Special recognition to Mario, who was also very helpful. Don't use any other warranty company. Armadillo is the real deal.