I received a flyer in the mail… I received a flyer in the mail regarding Cinch Home Protection Plan and that Cinch was offering two months free. I signed up for the plan and did not get 2 months free. So I am not satisfied.

•The good & bad •Signing up was easy. •The plan covers everything I need covered. •Price is great. •Deductible not too high. •No payment due for 30 days. •Unfortunately, plan doesn't go into effect for 30 days. I'd rather pay now & know I'm covered.

VERY POOR CUSTOMER SERVICE No part has arrived as promised for Tech to install. They have sent 2 different emails stating the tech will arrive at 4:00am to 4:45am. There is no email address or telephones that connect with live customer service...just a constant do loop of infinite call backs to the number on the reservervation confirmation. There is NO CUSTOMER SERVICE ! ! I have paid these people $49/ month then $59/mo, now its $75/month for a long time customer of over 10 years ! This Jasmine person writing responses has no clue of what she speaks. I type in my contract number, my address, my telephone numbers, zipcode and contract plan # and still no help...just an error statement to try back later ! RUN AWAY FROM THIS COMPANY. You can contact me to prove I am real ! CINCH better get my washing machine fixed or there will be no end to the complaining.

The URL given in the letter did not… The URL given in the letter did not show. Nor, did it show on the credit union website. Only through creative searching did it finally materialize. Then, sign up and registration went very well.

Friendly Friendly, easy to understand customer service. She called while I was still reading the ad on my email. Very helpful. I'm still waiting for my paperwork, though.