Joyce
GBIncredible people, incredible service! Incredible people, incredible service! I have used Fix'd on several occasions, and they have always done an outstanding job. Their technicians are knowledgeable and courteous and have completed every job quickly. I would not even consider calling anyone else for any services that Fix'd offers. I know that with Fix'd my job will be done correctly and quickly at a fair price.
Michelle
GBDenied per usual with these companies The plumber was fine but they immediately rejected it as a pre-existing condition which has been my experience with every single one of these companies I’ve ever used. We won’t be renewing after a year. Not worth the money. We could have paid our own plumber $225 and actually gotten the valve replaced instead of just turned off temporarily until we can have a “real” plumber fix it for good.
Rob D
GBDon't waste your money I had a simple bathtub repair that I scheduled under our home warranty. Immediately after scheduling we received an email saying that we would be notified when a tech was assigned, but that never happened. The status of the job remained 'tech not assigned' until I canceled it. I tried to contact support, but I always got a message saying 'no agents available', and trying to send a message would just show a spinner on submit. They were happy enough to take our money for the warranty, but won't even pretend to honor it. Total waste.
Michael Parrish
GBWaiting forever for refrigerator repair I tried to schedule a refrigerator repair on Feb 18 and had appointment for Feb 22. It was then postponed to Mar 1 and again to Mar 4. They ordered parts on March 5 and still no word on when they will arrive. I contacted customer service 4 times and no help whatsoever. Meanwhile, I have been living without a refrigerator and freezer for 37 days and counting with absolutely no effort by the company to get it “Fixd” and no clue when it will be fixed. Not worth the premium they charge.
Larry
GBLook for home warranty elsewhere Look for home warranty elsewhere. We have experienced nothing but trouble/difficulty with this company. All of which could have been avoided. Being wrongfully charged for a property I didn’t own (which took three months to receive any refund or response), to a lack of availability to come and repair issues, to being wrongfully charged by the technicians for jobs they completed. Communication with this company is abysmal. They will tell you they are going through an upgrading phase and getting new management in place, don’t believe this. It has been the same story for 365 days. I will not be renewing with this company.