Ingrid Montgomery
GBI wish I saw these reviews before doing… I wish I saw these reviews before doing business with them. They did a horrible job, it took them all day to do furnace installation, they got black soot all over furniture and walls and didn’t complete the work. I also don’t believe they actually installed a new furnace because it sounds worse than my old one. After I paid they will not respond to requests for someone to come out and complete work.
Anne Schmidt
GBExtremely disappointed Extremely disappointed. After initially receiving a prompt response and bid, the technician failed to show up for their scheduled walk through appointment. We had to rescheduled 5 additional times, and no one ever showed up. After calling the Fixd Repair help line twice to inform them of the issues, we still never heard back from anyone. Obviously we are going with a more professional company.
William Davis
GBWe recently purchased a complete… We recently purchased a complete heating and air conditioning system from Fixd. There sale rep Jesse Cummins was very knowledgeable and gave us an unbelievable price. We did have some scheduling problems due to weather but Jesse was on top of it and kept us informed of the situation. But, except for the price, the best part of the experience was there technicians Chris and Fabio. These two young men were outstanding. Even though they had some unexpected issues during the installation, their knowledge and experience allowed them to come up with solutions without raise any concerns to us. They even worked late to finish the job in one day. Once again thanks to Chris and Fabio. .
Ashton Hendricks
GBHorrible experience Horrible experience, we have been without a fridge for 2 WEEKS! Imagine a financial burden of eating out for two weeks. On top of that, our hot water heater isn't working and they scheduled for someone to come and the guy didn't even show up after my husband took off work! Their scheduling department is so unorganized. Do not recommend. Since ya'll reply to these reviews and worried about your reputation how about you give us a call and FIX THIS because your chat and phone number customer service is unresponsive/unhelpful. Hope to hear from you ;)
Larry
GBLook for home warranty elsewhere Look for home warranty elsewhere. We have experienced nothing but trouble/difficulty with this company. All of which could have been avoided. Being wrongfully charged for a property I didn’t own (which took three months to receive any refund or response), to a lack of availability to come and repair issues, to being wrongfully charged by the technicians for jobs they completed. Communication with this company is abysmal. They will tell you they are going through an upgrading phase and getting new management in place, don’t believe this. It has been the same story for 365 days. I will not be renewing with this company.