Anne Schmidt
USExtremely disappointed Extremely disappointed. After initially receiving a prompt response and bid, the technician failed to show up for their scheduled walk through appointment. We had to rescheduled 5 additional times, and no one ever showed up. After calling the Fixd Repair help line twice to inform them of the issues, we still never heard back from anyone. Obviously we are going with a more professional company.
William Davis
USWe recently purchased a complete… We recently purchased a complete heating and air conditioning system from Fixd. There sale rep Jesse Cummins was very knowledgeable and gave us an unbelievable price. We did have some scheduling problems due to weather but Jesse was on top of it and kept us informed of the situation. But, except for the price, the best part of the experience was there technicians Chris and Fabio. These two young men were outstanding. Even though they had some unexpected issues during the installation, their knowledge and experience allowed them to come up with solutions without raise any concerns to us. They even worked late to finish the job in one day. Once again thanks to Chris and Fabio. .
Alan Johnson
USDouble Billing Fraud! Had tech come out do the work and submitted the invoice to me and I paid 250.00 dollars on a credit card for the completed Job then later they submitted another invoice with my signature forged on the new document bill demanding another 90.00 dollars! Of course they can't process it without committing fraud under federal law with my credit card again without me signing again! They are fraudsters! STAY Away Beware! I have a receipt in my possession. I hope they do something stupid, so I can have them prosecuted for credit fraud.
Ed
US2 Heat Pumps repaired with most work… 2 Heat Pumps repaired - more or less. Most work completed in early June. However, they didn't have the parts needed the 1st day so we had to wait 3 days before either A/C unit actually worked. A few days later, a brand new fan failed, a couple more for replacement. Heat Pump missing insulation jacket and access panel. Insulation jacket added a few days later, but the access panel is still missing after 2 months and more than 20 phone calls. They won't take partial payment and don't need payment until the job is finished. I do not understand why they aren't concerned about getting paid $6,000 after 2 months of waiting for a simple metal panel.
Jon
USOur air conditioning units are putting out excessive amounts of water. Our air conditioning units are putting a LOT of water into the drain pans. Fixd says this is common during the summer. It is not. We’ve never had this quantity of water being flushed out of a unit. I hired a second company to evaluate and they say it’s due to dirty coils. Thinking of hiring an attorney to recover the cost of doing this the right way. Fixd has not been a good experience.