Horrible experience Horrible experience, we have been without a fridge for 2 WEEKS! Imagine a financial burden of eating out for two weeks. On top of that, our hot water heater isn't working and they scheduled for someone to come and the guy didn't even show up after my husband took off work! Their scheduling department is so unorganized. Do not recommend. Since ya'll reply to these reviews and worried about your reputation how about you give us a call and FIX THIS because your chat and phone number customer service is unresponsive/unhelpful. Hope to hear from you ;)

Fixd always finds a reason not to cover… Fixd always finds a reason not to cover stuff. I never had these issues with AHS. Please, run far away from this company. The wrote us a check for a fraction of our built in refrigerator when they couldn't fix it. They also claimed that an outlet on our house wasn't covered and then charged an exorbitant hourly rate to fix it. It's good that we're moving to another place because we will not renew this shoddy excuse for a home warranty company.

Waiting forever for refrigerator repair I tried to schedule a refrigerator repair on Feb 18 and had appointment for Feb 22. It was then postponed to Mar 1 and again to Mar 4. They ordered parts on March 5 and still no word on when they will arrive. I contacted customer service 4 times and no help whatsoever. Meanwhile, I have been living without a refrigerator and freezer for 37 days and counting with absolutely no effort by the company to get it “Fixd” and no clue when it will be fixed. Not worth the premium they charge.

I wish I saw these reviews before doing… I wish I saw these reviews before doing business with them. They did a horrible job, it took them all day to do furnace installation, they got black soot all over furniture and walls and didn’t complete the work. I also don’t believe they actually installed a new furnace because it sounds worse than my old one. After I paid they will not respond to requests for someone to come out and complete work.

Don't waste your money I had a simple bathtub repair that I scheduled under our home warranty. Immediately after scheduling we received an email saying that we would be notified when a tech was assigned, but that never happened. The status of the job remained 'tech not assigned' until I canceled it. I tried to contact support, but I always got a message saying 'no agents available', and trying to send a message would just show a spinner on submit. They were happy enough to take our money for the warranty, but won't even pretend to honor it. Total waste.