Denied per usual with these companies The plumber was fine but they immediately rejected it as a pre-existing condition which has been my experience with every single one of these companies I’ve ever used. We won’t be renewing after a year. Not worth the money. We could have paid our own plumber $225 and actually gotten the valve replaced instead of just turned off temporarily until we can have a “real” plumber fix it for good.

I wish I saw these reviews before doing… I wish I saw these reviews before doing business with them. They did a horrible job, it took them all day to do furnace installation, they got black soot all over furniture and walls and didn’t complete the work. I also don’t believe they actually installed a new furnace because it sounds worse than my old one. After I paid they will not respond to requests for someone to come out and complete work.

This company steals your money. I cancelled an appointment before the 24 hour cut-off period, and I am still waiting for my refund that I've been told I would get for the past month. I've already filed a fraud charge with my credit card company, so luckily they've got my back on that. Their customer service however lies and gives you the run around on multiple calls if you try to rightfully get your money back.

This company is THE WORST This company is the worst. My monthly plan keeps canceling itself, so I am left with no coverage. Their customer service number is buried in their website and impossible to find. Can't get anyone to answer the phone, and email, or chat anyway. Their live chat is supposed to be live right now, but it's shut down. Got my microwave replaced 3 months ago with the promise it would be covered, just to be completely ghosted by this company. Definitely just going to cut my losses and move on.

Don't waste your money I had a simple bathtub repair that I scheduled under our home warranty. Immediately after scheduling we received an email saying that we would be notified when a tech was assigned, but that never happened. The status of the job remained 'tech not assigned' until I canceled it. I tried to contact support, but I always got a message saying 'no agents available', and trying to send a message would just show a spinner on submit. They were happy enough to take our money for the warranty, but won't even pretend to honor it. Total waste.