Karen Checkon
GBTHE WORST we've been waiting since July… THE WORST we've been waiting since July 7 -one month- for our dryer heater element to be FIXED. Save you money and go with an established company who doesn't charge extortion money for faster service, and only can order parts directly from the manufacturer (because THEY get a discount) that never come. The local appliance store has the part in stock, but FIxd can't seem to get hold of one. This is after taking 3 months for a previous dryer repair because they could get the part. We've asked 3 time to talk to a supervisor, but apparently this company doesn't have supervisors. Fixd is broken!
William Davis
GBWe recently purchased a complete… We recently purchased a complete heating and air conditioning system from Fixd. There sale rep Jesse Cummins was very knowledgeable and gave us an unbelievable price. We did have some scheduling problems due to weather but Jesse was on top of it and kept us informed of the situation. But, except for the price, the best part of the experience was there technicians Chris and Fabio. These two young men were outstanding. Even though they had some unexpected issues during the installation, their knowledge and experience allowed them to come up with solutions without raise any concerns to us. They even worked late to finish the job in one day. Once again thanks to Chris and Fabio. .
Calvin W Stephens
GBFixd Repair Service Fixd came out to repair my commode and the repair person, Manual, was very thorough and explained everything that he was doing and he did not take a long time in getting the job done. Also, the admin staff was very good in informing me and following up on my appointment schedule. The service people arrived at the time that they said they would. Good around for Fixd!!!
Ed
GB2 Heat Pumps repaired with most work… 2 Heat Pumps repaired - more or less. Most work completed in early June. However, they didn't have the parts needed the 1st day so we had to wait 3 days before either A/C unit actually worked. A few days later, a brand new fan failed, a couple more for replacement. Heat Pump missing insulation jacket and access panel. Insulation jacket added a few days later, but the access panel is still missing after 2 months and more than 20 phone calls. They won't take partial payment and don't need payment until the job is finished. I do not understand why they aren't concerned about getting paid $6,000 after 2 months of waiting for a simple metal panel.
Anne Schmidt
GBExtremely disappointed Extremely disappointed. After initially receiving a prompt response and bid, the technician failed to show up for their scheduled walk through appointment. We had to rescheduled 5 additional times, and no one ever showed up. After calling the Fixd Repair help line twice to inform them of the issues, we still never heard back from anyone. Obviously we are going with a more professional company.