Amie
GBUnprofessional and poor administration process We sought counsel from a litigation 'expert' within Warner Goodman. We were advised they would be able to represent us along with a breakdown of anticipated costs. Despite sending an email (read receipts on file) and a phone call to accept these costs nothing was done at all for over 2 weeks. No case file opened or appointments booked. After chasing them up and expressing our concerns about the poor progress, we received an email saying they now feel they can not represent. Very poor service from Andrew and Matthew and quite frankly grossly unprofessional.
Mrs Karen Davey
GBPoor response I phoned six weeks ago , explained to receptionist, and then I assume a paralegal, what I needed to make an appointment for. She took all the details and assured me that she would return my call that afternoon, or the next day at the latest . Never heard another word .... six weeks later still no response . Needless to say I went elsewhere. Only chose this particular firm due to positive reviews... unfortunately there is nothing that I can say that is positive !!
Alex Bassett
GBGreat service! My experience with Wendi and Warner Goodman in Chandler's Ford was fantastic. I cannot fault them at all!
Craig T
GBWill for myself and my wife We have had no experience in dealing with law firms previously. Pleased to say our first experience was a pleasurable one. At every point of contact, they listened to what I was saying and was polite and knowledgeable. Really felt my custom mattered. I would not hesitate to use this firm for any other service that they provide. I would like to give a special thank you to Kevin Horn and his assistant who took care of our wills and made special arrangements to cater to in these troubling times.
Joanne
GBWe were very happy with the service We were very happy with the service. The team were very friendly and responsive whenever we had questions.