Absolute joke of an organisation Absolute joke of an organisation. Sent me a letter trying to collect money that was not owed - as confirmed by the client that they were acting on behalf of. Spoke to someone called D Perry, possibly the most unhelpful person to ever exist.

Extremely rude staff Extremely rude staff, I would not recommend using this company to anyone. Spoke to a senior member of staff in residential at Cheltenham and they were very rude and unprofessional. Avoid at all costs.

Not impressed Not impressed. Contacted them looking for advice and to have them help set up a will/trust for an ill relative's estate. The woman I spoke with was incredibly hostile and took a seemingly accusatory stance with me, like I was doing something wrong to even ask for their involvement. She was more worried about how much money would be left by my relative than anything more relevant, such a assets, trustees, beneficiaries etc. Provided a quote for several thousand pounds (five other local law companies have quoted between £900 and £1200) with added fees on top that were not necessary. This would have been made clear had she asked appropriate questions been asked, without the laser focus on the money element. Very unimpressed and will be advising people I know to avoid when looking for help with any legal matters.

They just want your money I should have heeded the negative online reviews I read about HCRLAW before proceeding to instruct them. They couldn’t care less about my case. All they care about is taking as much of my money as possible. I have had far better clarity as to my case from Royd’s Withy King over a couple of emails without even paying them yet.

This law firm have ruined my family… This law firm have ruined my family life over a 3 year period They are unprofessional and uncaring and only want to drain you dry of money which they don't do anything for. Their complaints procedure is flawed and impossible but they pretend to care which they don't but all stick together to cover up mistakes and incompetence Please do not choose this firm and go elsewhere