Terrible service with disregard for… Terrible service with disregard for customer service. I used their service one time upon setup and a few weeks later I get my account blocked apparently due to document supplied. Going by their help pages an email to their customer service team will help me provide them with an alternative document to get my account back up but that is not the case according to Dustin Malvin who was quick to tell me that unfortunately nothing can be done to reactivate my account and essentially he was more concerned with shutting me off. I never got a response to my email to customer service btw hence why I went with live chat and spoke with resident live bot Dustin Malvin. I only needed their service to make payments to my supplier so there was absolutely no need to block my account. When you get your account blocked they won't provide you with a valid response and hide behind a hidden / fake security protocol. Typical annoying response. Find a better alternative as this clown company isn't worth it.

Customer care service is beyond my… Customer care service is beyond my expectations. Within a second we can add many countries account details to Amazon that's the best thing about ping pong. Hasstle free to add account details and easy to download FIRC

Their response is very fast Their response is very fast. We had an issue with our bank account that triggered automatic Pingpong account review. Pingpong's service team helped us resolve the issue quickly.

Dustin Malvin agent - A M A Z I N G The person who helped me through live chat was astonishing - Dustin Malvin Literally answered like 20 of my questions in a row with clear and concise answers 10/10

Excellent Customer Support Joseph Corral, Amelia Tang, Jolene Zhang, Dong Wang, and Chris Kinnard worked together to help me resolve an issue that has been ongoing for over one year. In addition, they showed me new features and capabilities for the new Ping Pong platform. Thank you!!