No response to emails I've emailed a few times expressing my concern regarding my Amazon Sales Tax Report. The directions don't 100% match my TaxCloud account, so I'm not sure if you're actually getting my sales tax report? I've called on the phone only to be told to email. It would be nice if someone would answer my emails so that I know everything is working properly.

Horrible system Horrible system. Not good for anything. They overcharged us over $3 K and even though they acceopted their mistake, it's been a month and we are still waiting for our refund. They are incompetent and this system doesn't work. Once we collect our refund, we will never work with Tax Cloud. I receommend every user to check the charges this company makes. They don't know what they are doing

We have used tax cloud out of laziness and it was a mistake We have used tax cloud out of laziness for 10+ years. It started quite affordably and despite providing the same service has gone up in price quite a bit. They just gave notice that after next month its going up to $80 to calculate sales tax on just 200 orders, and far more after that. This is better than the last price increase where they just doubled the monthly fee and we didn't find out until our statement. We have also had taxcloud grossly over bill us and support be rough at best. Yeah its some work to migrate to something else, but its worth the hassle. Given their are services for $49 a month that calculate 250 transactions (after that is $100 for 1000 vs tax cloud at $300 for 1000) and they do tax calculations globally. Yeah they were integrated with our cart, but we have a few more hours of testing a new solution and can then put tax cloud in our rear view for good.

So Far, So Good We are new member of TaxCloud. We are utilizing the service to help us accurately compute sales tax for a our business. So far things are great, the program integrated directly with our ERP/Accounting software (Odoo) and seems to be working well. Customer support was quick to address my initial questions. As we further implement over the next several weeks I'll report back if any changes to my score are necessary

Considering how complicated collecting tax is... Considering how complicated collecting the correct tax on the state and city level is, they make it simple to pay tax for any city/state in the USA. I could never imagine figuring all this tax stuff out after the fact by myself. TaxCloud makes it happen in real time through our web store plug-in and I just enjoy shipping products to far off states and calculating profits. :-)