We have used tax cloud out of laziness and it was a mistake We have used tax cloud out of laziness for 10+ years. It started quite affordably and despite providing the same service has gone up in price quite a bit. They just gave notice that after next month its going up to $80 to calculate sales tax on just 200 orders, and far more after that. This is better than the last price increase where they just doubled the monthly fee and we didn't find out until our statement. We have also had taxcloud grossly over bill us and support be rough at best. Yeah its some work to migrate to something else, but its worth the hassle. Given their are services for $49 a month that calculate 250 transactions (after that is $100 for 1000 vs tax cloud at $300 for 1000) and they do tax calculations globally. Yeah they were integrated with our cart, but we have a few more hours of testing a new solution and can then put tax cloud in our rear view for good.

Wish we would've found TaxCloud sooner Trying to navigate the confusing world of sales tax has been very frustrating for us over the last few years. We decided to hire tax professionals to take on this burden for us. The first company that we worked with only made things worse. Since switching to TaxCloud, we've received the service and satisfaction that we were hoping for. The staff at TaxCloud is friendly, knowledgable, and responsive. We're extremely satisfied with the service that we receive. TaxCloud has saved us money, and most importantly time. I recommend them to anyone looking to save time, money, and headaches.

I have been dealing with Taxcloud for… I have been dealing with Taxcloud for over 1 year, and it seems their Square App does not work. Tech support says they are working on it but never get anything done. It seems they only had a few people working there. A disconnect with there development team and support team.

Franchesca is Great... Franchesca is Great... Not that I'm a dummy, but pretty close where Tax Compliance is concerned! Franchesca held my hand and walked me through everything repeatedly without getting mad or upset and just kept answering my confusing questions no matter what they were... Not that I'm not confused, but I feel comfortable your company will guide me along the way as I add Tax Cloud to my website... Thank you Franchesca, you were Great and I will highly recommend you and your company...

This is a fine service as long as nothing goes wrong. This is a fine service as long as everything goes well. If you have any technical errors, the support is horrible though. We still are waiting for information over 3 months after reporting an issue. Have gotten 0 follow up. Update: I got a reply email from a VP after leaving review. I outlined the issues and breakdowns in communicates in great detail. Never heard back from him - kind of par for the course from Tax Cloud.