Useful pond supplies shop The product I ordered seemed good, with long guarantee period. Delivery was very prompt and when I had a query, it was resolved quickly.

Would not shop again with Swell Second purchase from these guys, first had a faulty item and they asked if I wanted to keep it if 10% was deducted from the price. Why would I pay 90% for something that did not work? Second time around they only told me that items were not available after dispatch. If I would have known that I would not have ordered from them in the first place. Now I need to order the same items elsewhere and incur additional postage and delays. Not good when you are talking about the welfare of pets.

Excellent customer service Excellent customer service. When a fish tank unfortunately arrived smashed I was able to contact the company via phone call and a very helpful member of staff organised for a new one to be delivered the next day. Not only was a new tank sent but the whole kit (filter, heater, lights etc.) and within the space of less than 24 hours :)

I just received my new 54 litre fish… I just received my new 54 litre fish tank and was extremely impressed. To be honest I was very sceptical that it would survive the journey, but it did. Many thanks to Swell UK and the courier company.

Super helpful and quick to help with any problems First tank arrived smashed (Not Swells fault but the delivery service) and Swell responded so quickly and sent a second tank out which arrived the next day! Really friendly and helpful customer service and the tank was well packaged. Will buy from them again and would happily recommend!