I just received my new 54 litre fish… I just received my new 54 litre fish tank and was extremely impressed. To be honest I was very sceptical that it would survive the journey, but it did. Many thanks to Swell UK and the courier company.

Wrong impellers ordered, sorted without hassle. All good. Ordering and delivery of my items was very smooth and quick. Unfortunately I ordered the wrong Impellers... However, Emily from customer services, had me sorted in no time and next day delivery too, again as smoothly as these things can be. Much appreciated.

Can not knock this company at all Can not knock this company at all. There was a slight issue with then first order (delivery company) Hannah dealt with it in a kind a professional way. I have also purchased various things and each and every time the quality has been great.

Great service and happy fish I contacted customer services about stock and when it would be available Got a response straight away and advised as to product available by Holly. Best customer advice just as the products for fish pond and great Delivery service Carlton Prince

No customer service values I paid for next day delivery on my item. I waited in all day and it didn’t show up. No notification emails from swell to update me about the fact it had been sent. I previously cancelled an order from Swell as after 4 days it still hadn’t been sent. They operate in the customer service dark age where they don’t even send dispatch notifications.