Swell UK Ltd

Unit C SK14 Industrial Park, SK14 4QF, Hyde, United States
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3.80
Based on 20 Reviews

5

65.00%

4

5.00%

3

0.00%

2

5.00%

1

25.00%
About Swell UK Ltd

Swell UK are the UK's leading retailer of Aquarium and Pond Products. The pond range includes pond pumps, pond filters, pond liners, fish food, pond treatments and more for every range of pond whether you have a small feature pond or a large koi carp pond. Our aquariums cater for all the fishkeeper's needs from fish tanks, pumps and lighting to treatments and aquarium decor.

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Lewis
GB

My order was packaged really well My order was packaged really well, upon opening my order I noticed that some items were missing. I contacted Swells customer service team and spoke with Miah, they advised that they would correct the mistake and send out my replacement items the next day. Couldn’t be happier with the speed and efficiency. Recommend anyone to order from Swell!

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Neve Butcher
GB

Excellent customer service Excellent customer service. When a fish tank unfortunately arrived smashed I was able to contact the company via phone call and a very helpful member of staff organised for a new one to be delivered the next day. Not only was a new tank sent but the whole kit (filter, heater, lights etc.) and within the space of less than 24 hours :)

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Beth
GB

Super helpful and quick to help with any problems First tank arrived smashed (Not Swells fault but the delivery service) and Swell responded so quickly and sent a second tank out which arrived the next day! Really friendly and helpful customer service and the tank was well packaged. Will buy from them again and would happily recommend!

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Mr D Hopwood
GB

Awful customer service Sales process superb. Returns process a joke! Ordered a pond pump for next day - arrived damaged Sent it back a week ago and no replacement No replies to ticket for two days £140 approx out of pocket with no pump

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Rosie
GB

Useful pond supplies shop The product I ordered seemed good, with long guarantee period. Delivery was very prompt and when I had a query, it was resolved quickly.

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