Beth
GBSuper helpful and quick to help with any problems First tank arrived smashed (Not Swells fault but the delivery service) and Swell responded so quickly and sent a second tank out which arrived the next day! Really friendly and helpful customer service and the tank was well packaged. Will buy from them again and would happily recommend!
Rosie
GBUseful pond supplies shop The product I ordered seemed good, with long guarantee period. Delivery was very prompt and when I had a query, it was resolved quickly.
Guest
GBI had a problem with water quality so… I had a problem with water quality so dropped Swell a quick email to ask for advice. They were quick to reply and their advice was given freely and simple to understand. Can't speak highly enough of the professional way they responded. Kevin Bowran
Mr D Hopwood
GBAwful customer service Sales process superb. Returns process a joke! Ordered a pond pump for next day - arrived damaged Sent it back a week ago and no replacement No replies to ticket for two days £140 approx out of pocket with no pump
Mcdonald
GBFantastic customer service from Emily Fantastic customer service from Emily, thank you! I had some after sales queries on a fish tank and these were answered well and in a timely manner. Excellent