Donper USA XC16 Frozen Dink Machine I ordered the Donper USA XC16 Frozen Beverage Machine about 2 years ago and just wanted to leave a review update. This machine still works great and we never had any issues with it - Love it! If you're planning on using it for a BBQ, keep the machine indoors so your drink freezes faster. I would recommend chilling the ingredients the night before. Restaurant stock shipped this machine so fast and the item was flawless. Thanks you! I would definitely order from here again.

Incorrect Shipment Ordered a commercial refrigerator for our office remodel. After I placed the order, they confirmed and noted the order had shipped. When I checked on it, they told me the manufacturer raised their price and would have to pass that along which I refused. They then offered a comparable model as a replacement for the same cost which I accepted. Instead of a refrigerator, they shipped a freezer. I have been trying for over a month to have them return and replace. Although they are not out of business, they do not return phone calls . . . ever. I have tried many times. I have received some e-mails, but nothing clearing stating what they are doing. I have ordered several commercial products for our lunch room and not one problem with any other appliance. This company is dissapointing at best. I would not recommend ordering from them.

Patiently waited for my $3600 order for… Patiently waited for my $3600 order for 5 months. When I started calling looking for update I been fed random "stories" from warehouse delays, to blaming manufacturer, then supply chain issues, then there were 20 more customers ahead of me waiting in line for the same product, and the latest one topped the cake with blaming transaction processor and telling me to get my money from my credit card company cos they will not issue refund nor gonna send product. Not talking about numerous times "customer service" just hang up on me on the phone. Oh yeah, somewhere in there they requested too to pay $75 for liftgate service too cos my item was "about to ship". Never did. Absolutely terrible company. Is it even real company or just some sort of money laundry scheme?! I am still in limbo and I not sure if I will get money back even from credit card company since its has been so many months. Avoid at any cost!

The service at Restaurant Stock is top… The service at Restaurant Stock is top notch! The product they sold me is incredible and they are very attentive and willing to help. Would always recommend them for any personal and commercial needs.

I can not recommend ordering from this… I can not recommend ordering from this company. a promise of the order delivery has not happened. Very little unproductive sporadic communication has taken place. No answer at the customer service telephone number.