Finally found a freezer… Abe was able to get back with me quickly on the status of my order. Fast shipping. He was able to track down the location of my freezer, provide the number of the local shipping facility and ultimately have the freezer delivered. The Atosa 907 is great, very fortunate to find a freezer during Covid-19 as all local stores were either out or didn't have what I was looking for. Happened to stumble on this site, glad I did. Abe is the best and I highly recommend restaurantstock.

Great Customer Service I placed an order on this web site. I called with a question about an out of stock item and was transfered to a gentleman named Abe. Abe is a nice, friendly, patient and helpful representative. Abe tried several avenues to find this item. Meanwhile, Abe kepted me informed with daily emails (some times with more than 1 email a day. When he finally found the item he tracked it until it was out of his control. This is above and beyond great customer service. As far as a rating goes (0-5, 5 being best) Abe deserves a 20,and also the recognition as "employee of the month" !!! Thanks Abe. A job well done.

I recently purchased a large BlueAir… I recently purchased a large BlueAir chest freezer. After I finally was able to speak with your sales rep, the transaction was very smooth. The only issue I had was that after my first email to your sales team, there were several days that passed when I didn’t hear anything from your team. They said they would contact me as soon as they had availability info but I never heard anything. I called a second time and on that occasion we completed the sales transaction and everything went well. I especially liked the free delivery. That made my decision to buy from you as opposed to anyone else.

Free shipping, isn't. This company is all about "free shipping", but they will charge you anyway. We live in a large suburban area in Montana, and have recently moved here, resulting in lots of large and heavy items being shipped here. Furniture, gym equipment, heavy treadmills and the like, all without issue. After choosing restaurantstock.com to order a commercial freezer, saving maybe $200 over other big box stores, Abe from RestaurantStock.com rings my wife demanding another $125 because it's their "right" to charge customers for shipping, (remember that bit about "free shipping"?). I asked for the invoice, replied with questions justifying the charge, and within 40 minutes instead of getting answers, Abe cancelled our order. The whole experience felt like a scam.

I can not recommend ordering from this… I can not recommend ordering from this company. a promise of the order delivery has not happened. Very little unproductive sporadic communication has taken place. No answer at the customer service telephone number.