Great Customer Service I placed an order on this web site. I called with a question about an out of stock item and was transfered to a gentleman named Abe. Abe is a nice, friendly, patient and helpful representative. Abe tried several avenues to find this item. Meanwhile, Abe kepted me informed with daily emails (some times with more than 1 email a day. When he finally found the item he tracked it until it was out of his control. This is above and beyond great customer service. As far as a rating goes (0-5, 5 being best) Abe deserves a 20,and also the recognition as "employee of the month" !!! Thanks Abe. A job well done.

Needed a new deli case. Needed a new deli case.. website says 1-2 days shipping, placed order, received confirmation 1-2 days shipping.. this was back on 5.17.20 - it is now 6.19.20 and no product - saying over and over it is back ordered until July - If I had a case that was completely out of order this would have been disastrous for my business. shouldn't commit to shipping in a certain time unless you can do it and communicate right away if there is an issue.. i had to continually reach out to them to get updates..

Finally found a freezer… Abe was able to get back with me quickly on the status of my order. Fast shipping. He was able to track down the location of my freezer, provide the number of the local shipping facility and ultimately have the freezer delivered. The Atosa 907 is great, very fortunate to find a freezer during Covid-19 as all local stores were either out or didn't have what I was looking for. Happened to stumble on this site, glad I did. Abe is the best and I highly recommend restaurantstock.

EXCELLENT CUSTOMER SERVICE Despite the shutdown, Abe replied to emails very promptly, and even worked on the weekend to get my freezer. Abe found a chest freezer when all other vendors failed! Excellent, excellent communications and follow-up. Super job...THANK YOU ABE for working so hard for your customers!

Great selection and reasonably priced Great selection and reasonably priced, but the one I wanted was sold out with no availability for at least 30 days due to the COVID 19 panic. No worries though, Abe looked around for an alternate for me and refunded my payment with no hassles or delay when he couldn't find a similar item.