Your agent David Bernal was very extraordinary, clear and very patience… Your agent David Bernal was very corteous, helpfull and skillfull. Responded to all my questions, was very patience, guided me through the process and reviwed the whole process with me to be clear with what to do and what to expect.

This company is a total scam This company is a total scam. Not only did they lose all my personal sensitive data, I went through the whole process again just to have them say I did it wrong. I can’t get anyone in management to call me back AND I had to pay for lifelock on my own. I have never seen such horrible service and I’ll be reporting them the Better Business Bureau

Overall A Terrific Service! Quick, easy process and received my passport weeks sooner than expected with PLENTY of time before my departure to MX! The only downsides are that the process is expensive and that I had to pay an additional $10 fee for sending a check to the government that had a low check number. (Ex: Check #6/100)

Rush My Passport did a great job Rush My Passport did a great job. they were easy to work with and kept me informed through the process where my passport renewal was and when the application went to the government. And I got my new passport back several days before they guaranteed it would be sent back to me. Couldn't be happier.

DO NOT USE IF EXPEDITING. Non-existent Customer Service Their expedited service feels very scammy. Paid hundreds for expedited service, there was an issue with the check even though the recommended Fed Ex passport person reviewed. I called customer service and was forwarded to a voicemail for 8 days straight, left voicemails with no return call and now I will not be making the trip. They still have not returned my cashiers check either. Only person I have been able to get in contact with is the chat on their website, who told me they probably tore up my check but that she would put in a request to return it if they hadn't yet....so that is more hundreds down the drain. Awful business and customer service. A refund seems non-existent at this point and just hoping to get my check back.