Absolutely horrible Absolutely horrible. I keep speaking to the live chat person and she keeps telling me the same exact thing. I never received my package so I decided I’d call FedEx myself and see what was going on and you all never even gave FedEx a package to ship out. So I spent over $100 on nothing.

AMAZING!! Kindred Splendor went above and beyond-I couldn’t have had a better experience! My 15y/o girl passed away suddenly and I came across their site and instantly fell in love! I chatted on the site to make sure I used the best photo possible before submitting my final order. I was able to make adjustments to the drafts created and the end result was so much more than I could have hoped for! I cherish my painting from Kindred Splendor and will for sure give them my business again in the near future!

Not worth your time! I ordered a portrait on December 4th. I had a proof relatively quickly but needed a few changes. I resubmitted a photo and they reached out to make sure I knew exactly what the drawing would look like. I responded within the day. I never received a response and have sent 2 other emails and tried their chat number twice. I called every number I could find related to the company with no answers. At this point I will most likely dispute the charge and hope for a refund. Customer service is terrible!

Great Experience I decided to try this company out of the many who do very similar work, and I’m so glad I did. The order process was smooth & easy, I got exactly what I wanted, and their support for my questions was very timely & helpful. 10/10 would recommend to anyone looking for pet portraits.

LOVE the finished product and great experience with the company! Awesome company, excellent customer service!! From my first email to customer service asking if they could honor my custom request, to receiving my finished product very quickly; every step of the way was handled promptly and professionally! The finished product brought tears to my eyes. It is absolutely perfect and really helped comfort me during the difficult few weeks after the loss of our beloved dog. Cannot say enough good things about Kindred Splendor!