Timothy Davis: They Have Disappeared On Me Finding a Christmas present my mother could appreciate seemed a difficult prospect as she is in home hospice, suffering from advanced dementia. Kindred Splendor provided the perfect solution -- a portrait of her beloved cat Cleo! Their website says proofs are provided within 24-48 hours, with the portrait arriving in the mail 1-5 business days after the proof is approved. Sounds wonderful. Wrong! A day after I placed my order I received an email requesting additional photos of Cleo, which I happily provided. It is now a week and a half later and I have heard nothing more from Kindred Splendor. Multiple emails and a voicemail message requesting an update on my order have been ignored. There is now virtually no chance I will receive the portrait by Christmas. There is however, an excellent chance my mother will not be around for the next Christmas. I am sickened that I placed my trust in a company that has proven so unreliable and unresponsive.

Great Experience I decided to try this company out of the many who do very similar work, and I’m so glad I did. The order process was smooth & easy, I got exactly what I wanted, and their support for my questions was very timely & helpful. 10/10 would recommend to anyone looking for pet portraits.

I love it 🥰 For my boyfriend’s birthday I wanted to do something very special, so I got him a portrait of his dog that had passed away and honestly it was the best choice he and his entire family loved it sooo much. They loved it so much they wanted to get more portraits. We were all impressed with the precise detail that was on the portrait. I love also love that they send you an mock-up to review and see if you need to change anything but honestly this is such an amazing gift to buy anyone and money well spent.

Exceptional Quality and Customer Service My experience with Kindred Splendor from start to finish was exceptional! I sent my image in and even got a mock-up (preview for approval) before my order was created.. then arrived in a matter of a week! 5 star customer service, order processing and quality of my portrait. I highly recommend and can’t wait to order more, thank you Kindred Splendor!

We are so happy with the outcome! We are so happy with the outcome! The portrait was beautiful and done in such a timely manner. Everything about the process was smooth and efficient and Kindred Splendor’s team was helpful along the way by checking in. This was the perfect Father’s Day gift for our family. Will definitely be coming back for more pictures in the future!