LOVE the finished product and great experience with the company! Awesome company, excellent customer service!! From my first email to customer service asking if they could honor my custom request, to receiving my finished product very quickly; every step of the way was handled promptly and professionally! The finished product brought tears to my eyes. It is absolutely perfect and really helped comfort me during the difficult few weeks after the loss of our beloved dog. Cannot say enough good things about Kindred Splendor!

I placed an order through them and… I placed an order through them and followed their guidelines to reach out if I had not received proofs within 72 hours. I did just that and received nothing further from them. I reached out again 3 days after the first email and still received no response. They have already charged me for my order and I cant even get in contact with them about where my proofs or product is. I checked my spam folder as well so I am confident it isn't there.

Absolutely horrible Absolutely horrible. I keep speaking to the live chat person and she keeps telling me the same exact thing. I never received my package so I decided I’d call FedEx myself and see what was going on and you all never even gave FedEx a package to ship out. So I spent over $100 on nothing.

Not worth your time! I ordered a portrait on December 4th. I had a proof relatively quickly but needed a few changes. I resubmitted a photo and they reached out to make sure I knew exactly what the drawing would look like. I responded within the day. I never received a response and have sent 2 other emails and tried their chat number twice. I called every number I could find related to the company with no answers. At this point I will most likely dispute the charge and hope for a refund. Customer service is terrible!

Amazing Gift - Highly Recommend Sent them a picture for you dogs. Company was super responsive with my alterations. Product was delivered better than advertised. Ordered for my wife and she loved it. Have recommended them to many other people. Trying to find more places for more pictures of my pups. Highly recommend