DO NOT USE THEM DO NOT USE THEM. I Have been waiting for over 27 days for an EIN for my series LLC. They are not a legitimate company by any means, at least not a professional firm.

Scummy company that renewed without my… Scummy company that renewed without my consent after I explicitly let my LLC lapse over a year ago. No warning other than the sudden credit card charge and renewal email. I opened a support case the same day I saw the email but got a "request for more information" from this Trustpilot review but still no response to my email. I remember getting multiple emails ~last year after turning off auto-renew that my LLC would be disbanded if I left it alone. I did. edit: I never got a response from anyone but it looks like the charges were reversed.

Johnny Johnny! He listened, confirmed what I said, and then went to work finding a solution. When I thought there was no way that I would be able to get it done, he found a way. Absolutely will continue doing business with your company because of him, and will refer others to you once again...because of him. Thank you Johnny for your time and effort today, it does not go un-noticed.

Unreliable, long processing, high fees. It’s hit or miss with this company. Phone customers service is the way to get anything done. It sucks I have to be on top of calling them non stop to get anything done. A check took 3 weeks to arrive at the office. (Not normal) which leads me to believe they are not processing on time. Then have to pay 50 for shipping expedited which took another WEEK after payment to get sent.after payment and confirmed multiple times they still asked for more confirmation before sending. Ignored all emails. Should have overnighted it at this rate for a basic envelope package. I might look into switching to another agent. Not reliable, super long processing times, confirmation emails are ridiculous. Just bad overall so far for my FIRST actual experience with them.

I have had multiple interactions with Customer Service I have had multiple interactions with Sales and Customer service in setting up my LLC but no one has stood out more than a gentleman named Johnny in Customer Service. I spoke with him, he was able to rectify an issue I had that his peer could not get accomplish in over 17 hours, but Johnny was able to accomplish the task in under an hour and a half for me. Outstanding support and service from him and he needs a raise.