Jolie helped me out and was phenomenal Jolie helped me out and was phenomenal! I was setting up a non-standard LLC and was a bit nervous, but she made it easy to understand. She truly deserves a perfect rating of 5 stars. I even made an error and she corrected it after I submitted it.

Unreliable, long processing, high fees. It’s hit or miss with this company. Phone customers service is the way to get anything done. It sucks I have to be on top of calling them non stop to get anything done. A check took 3 weeks to arrive at the office. (Not normal) which leads me to believe they are not processing on time. Then have to pay 50 for shipping expedited which took another WEEK after payment to get sent.after payment and confirmed multiple times they still asked for more confirmation before sending. Ignored all emails. Should have overnighted it at this rate for a basic envelope package. I might look into switching to another agent. Not reliable, super long processing times, confirmation emails are ridiculous. Just bad overall so far for my FIRST actual experience with them.

I have had multiple interactions with Customer Service I have had multiple interactions with Sales and Customer service in setting up my LLC but no one has stood out more than a gentleman named Johnny in Customer Service. I spoke with him, he was able to rectify an issue I had that his peer could not get accomplish in over 17 hours, but Johnny was able to accomplish the task in under an hour and a half for me. Outstanding support and service from him and he needs a raise.

DO NOT USE THEM DO NOT USE THEM. I Have been waiting for over 27 days for an EIN for my series LLC. They are not a legitimate company by any means, at least not a professional firm.

I don’t know who is taking payments on… I don’t know who is taking payments on your end but they seem to have had a problem doing so. As our records show they entered six times two different amounts 1) $179.00 2) $60.00 three to receive payment and three to refund payment. As a result this raised a red flag on our bank account as fraud. Bank of America then blocked our business account until we can resolve what happened. I was made aware via an email earlier this week this amount of $179.00 would be drawn out soon. I can’t explain the $60.00. Please note these 6 transactions did not result in a lose of funds for our company as either the bank took the money back or the person on your end replace it back into our account. Please contact your accounting department at your earliest convenience Thank you.