Scummy company that renewed without my… Scummy company that renewed without my consent after I explicitly let my LLC lapse over a year ago. No warning other than the sudden credit card charge and renewal email. I opened a support case the same day I saw the email but got a "request for more information" from this Trustpilot review but still no response to my email. I remember getting multiple emails ~last year after turning off auto-renew that my LLC would be disbanded if I left it alone. I did. edit: I never got a response from anyone but it looks like the charges were reversed.

Unreliable, long processing, high fees. It’s hit or miss with this company. Phone customers service is the way to get anything done. It sucks I have to be on top of calling them non stop to get anything done. A check took 3 weeks to arrive at the office. (Not normal) which leads me to believe they are not processing on time. Then have to pay 50 for shipping expedited which took another WEEK after payment to get sent.after payment and confirmed multiple times they still asked for more confirmation before sending. Ignored all emails. Should have overnighted it at this rate for a basic envelope package. I might look into switching to another agent. Not reliable, super long processing times, confirmation emails are ridiculous. Just bad overall so far for my FIRST actual experience with them.

Very efficient response Very efficient response. Same day registration. All documents provided within days. EIN took longer but this is understandable. Had one query which was answered promptly and politely.

I have had multiple interactions with Customer Service I have had multiple interactions with Sales and Customer service in setting up my LLC but no one has stood out more than a gentleman named Johnny in Customer Service. I spoke with him, he was able to rectify an issue I had that his peer could not get accomplish in over 17 hours, but Johnny was able to accomplish the task in under an hour and a half for me. Outstanding support and service from him and he needs a raise.

Fraudulent credit card charges I've used them to form an LLC a few years back and then cancelled all their services. Today, three years later they started charging my credit card again. They didn't reply to my messages, so I had to dispute the charges with my credit card company. I wouldn't recommend them anymore.