Satisfied New Customer I am a new customer and had two entities created, in 2 different states. Both were created quickly and accurately. Customer service has been very good. You can easily pay 5x the price for a comparable service.

Too much bad experience their customers… Too much bad experience their customers support team. Almost one month they are didn’t give me any solutions to my bank account. Still i'm hopeless.🥲🥲

Fraudulent credit card charges I've used them to form an LLC a few years back and then cancelled all their services. Today, three years later they started charging my credit card again. They didn't reply to my messages, so I had to dispute the charges with my credit card company. I wouldn't recommend them anymore.

Scummy company that renewed without my… Scummy company that renewed without my consent after I explicitly let my LLC lapse over a year ago. No warning other than the sudden credit card charge and renewal email. I opened a support case the same day I saw the email but got a "request for more information" from this Trustpilot review but still no response to my email. I remember getting multiple emails ~last year after turning off auto-renew that my LLC would be disbanded if I left it alone. I did. edit: I never got a response from anyone but it looks like the charges were reversed.

no support / chatbot paralegals I was a happy customer for several years. I recently tried to bring more work to them and discovered their support and paralegals are all chatbots. I was informed that for my questions, I would have to schedule and pay for an attorney meeting. When I asked which type of consultation, as none of the ones listed describe my question type, they only responded with chatbots, and phone support is non-existent. My only other issues with them was they double bill if you have a renewal payment failure, but that cost is pretty small.