Consistently amazing support from the… Consistently amazing support from the firm and all people I have spoken to there. Used them for a registered agent service for multiple years, and they went out of their way to answer any questions I had about many things that other firms probably wouldn't have helped me on. Thank you Cloud Peak!

no support / chatbot paralegals I was a happy customer for several years. I recently tried to bring more work to them and discovered their support and paralegals are all chatbots. I was informed that for my questions, I would have to schedule and pay for an attorney meeting. When I asked which type of consultation, as none of the ones listed describe my question type, they only responded with chatbots, and phone support is non-existent. My only other issues with them was they double bill if you have a renewal payment failure, but that cost is pretty small.

A Paralegal couldn't help without an Attorney A Paralegal answered the phone. I told her the issues that I was interested in. Her response was that she could only answer general questions, which I had just mentioned to her already(?). Then, she said that I would need an Attorney consult. But, THAT was the reason I called. So, instead of explaining the process, she just told me that she really couldn't help not being an Attorney, and no further referral to an Attorney -- so why do they advertise legal services that they don't provide how to obtain? No person who is that inept can be a Paralegal. She was a minimum wage secretary with a glorified title as "Paralegal".

Johnny Johnny! He listened, confirmed what I said, and then went to work finding a solution. When I thought there was no way that I would be able to get it done, he found a way. Absolutely will continue doing business with your company because of him, and will refer others to you once again...because of him. Thank you Johnny for your time and effort today, it does not go un-noticed.

Scummy company that renewed without my… Scummy company that renewed without my consent after I explicitly let my LLC lapse over a year ago. No warning other than the sudden credit card charge and renewal email. I opened a support case the same day I saw the email but got a "request for more information" from this Trustpilot review but still no response to my email. I remember getting multiple emails ~last year after turning off auto-renew that my LLC would be disbanded if I left it alone. I did. edit: I never got a response from anyone but it looks like the charges were reversed.