Justin Williams
GBUnreliable, long processing, high fees. It’s hit or miss with this company. Phone customers service is the way to get anything done. It sucks I have to be on top of calling them non stop to get anything done. A check took 3 weeks to arrive at the office. (Not normal) which leads me to believe they are not processing on time. Then have to pay 50 for shipping expedited which took another WEEK after payment to get sent.after payment and confirmed multiple times they still asked for more confirmation before sending. Ignored all emails. Should have overnighted it at this rate for a basic envelope package. I might look into switching to another agent. Not reliable, super long processing times, confirmation emails are ridiculous. Just bad overall so far for my FIRST actual experience with them.
Customer
GBSatisfied New Customer I am a new customer and had two entities created, in 2 different states. Both were created quickly and accurately. Customer service has been very good. You can easily pay 5x the price for a comparable service.
Rob DFour
GBI have had multiple interactions with Customer Service I have had multiple interactions with Sales and Customer service in setting up my LLC but no one has stood out more than a gentleman named Johnny in Customer Service. I spoke with him, he was able to rectify an issue I had that his peer could not get accomplish in over 17 hours, but Johnny was able to accomplish the task in under an hour and a half for me. Outstanding support and service from him and he needs a raise.
Gene
GBFormed my second Wyoming LLC through… Formed my second Wyoming LLC through this company. They have good support, quick to help, and make the process simple and affordable. I’ve been very pleased so far.
Jake
GBConsistently amazing support from the… Consistently amazing support from the firm and all people I have spoken to there. Used them for a registered agent service for multiple years, and they went out of their way to answer any questions I had about many things that other firms probably wouldn't have helped me on. Thank you Cloud Peak!