Chad Alford
GBno support / chatbot paralegals I was a happy customer for several years. I recently tried to bring more work to them and discovered their support and paralegals are all chatbots. I was informed that for my questions, I would have to schedule and pay for an attorney meeting. When I asked which type of consultation, as none of the ones listed describe my question type, they only responded with chatbots, and phone support is non-existent. My only other issues with them was they double bill if you have a renewal payment failure, but that cost is pretty small.
Rob DFour
GBI have had multiple interactions with Customer Service I have had multiple interactions with Sales and Customer service in setting up my LLC but no one has stood out more than a gentleman named Johnny in Customer Service. I spoke with him, he was able to rectify an issue I had that his peer could not get accomplish in over 17 hours, but Johnny was able to accomplish the task in under an hour and a half for me. Outstanding support and service from him and he needs a raise.
Gene
GBFormed my second Wyoming LLC through… Formed my second Wyoming LLC through this company. They have good support, quick to help, and make the process simple and affordable. I’ve been very pleased so far.
Dan Caradonna
GBJolie helped me out and was phenomenal Jolie helped me out and was phenomenal! I was setting up a non-standard LLC and was a bit nervous, but she made it easy to understand. She truly deserves a perfect rating of 5 stars. I even made an error and she corrected it after I submitted it.
Tufael Ahmed
BDToo much bad experience their customers… Too much bad experience their customers support team. Almost one month they are didn’t give me any solutions to my bank account. Still i'm hopeless.🥲🥲