DO NOT USE THEM DO NOT USE THEM. I Have been waiting for over 27 days for an EIN for my series LLC. They are not a legitimate company by any means, at least not a professional firm.

I have had multiple interactions with Customer Service I have had multiple interactions with Sales and Customer service in setting up my LLC but no one has stood out more than a gentleman named Johnny in Customer Service. I spoke with him, he was able to rectify an issue I had that his peer could not get accomplish in over 17 hours, but Johnny was able to accomplish the task in under an hour and a half for me. Outstanding support and service from him and he needs a raise.

Consistently amazing support from the… Consistently amazing support from the firm and all people I have spoken to there. Used them for a registered agent service for multiple years, and they went out of their way to answer any questions I had about many things that other firms probably wouldn't have helped me on. Thank you Cloud Peak!

A Paralegal couldn't help without an Attorney A Paralegal answered the phone. I told her the issues that I was interested in. Her response was that she could only answer general questions, which I had just mentioned to her already(?). Then, she said that I would need an Attorney consult. But, THAT was the reason I called. So, instead of explaining the process, she just told me that she really couldn't help not being an Attorney, and no further referral to an Attorney -- so why do they advertise legal services that they don't provide how to obtain? No person who is that inept can be a Paralegal. She was a minimum wage secretary with a glorified title as "Paralegal".

I don’t know who is taking payments on… I don’t know who is taking payments on your end but they seem to have had a problem doing so. As our records show they entered six times two different amounts 1) $179.00 2) $60.00 three to receive payment and three to refund payment. As a result this raised a red flag on our bank account as fraud. Bank of America then blocked our business account until we can resolve what happened. I was made aware via an email earlier this week this amount of $179.00 would be drawn out soon. I can’t explain the $60.00. Please note these 6 transactions did not result in a lose of funds for our company as either the bank took the money back or the person on your end replace it back into our account. Please contact your accounting department at your earliest convenience Thank you.