I don’t know who is taking payments on… I don’t know who is taking payments on your end but they seem to have had a problem doing so. As our records show they entered six times two different amounts 1) $179.00 2) $60.00 three to receive payment and three to refund payment. As a result this raised a red flag on our bank account as fraud. Bank of America then blocked our business account until we can resolve what happened. I was made aware via an email earlier this week this amount of $179.00 would be drawn out soon. I can’t explain the $60.00. Please note these 6 transactions did not result in a lose of funds for our company as either the bank took the money back or the person on your end replace it back into our account. Please contact your accounting department at your earliest convenience Thank you.

Unreliable, long processing, high fees. It’s hit or miss with this company. Phone customers service is the way to get anything done. It sucks I have to be on top of calling them non stop to get anything done. A check took 3 weeks to arrive at the office. (Not normal) which leads me to believe they are not processing on time. Then have to pay 50 for shipping expedited which took another WEEK after payment to get sent.after payment and confirmed multiple times they still asked for more confirmation before sending. Ignored all emails. Should have overnighted it at this rate for a basic envelope package. I might look into switching to another agent. Not reliable, super long processing times, confirmation emails are ridiculous. Just bad overall so far for my FIRST actual experience with them.

Fraudulent credit card charges I've used them to form an LLC a few years back and then cancelled all their services. Today, three years later they started charging my credit card again. They didn't reply to my messages, so I had to dispute the charges with my credit card company. I wouldn't recommend them anymore.

Jolie helped me out and was phenomenal Jolie helped me out and was phenomenal! I was setting up a non-standard LLC and was a bit nervous, but she made it easy to understand. She truly deserves a perfect rating of 5 stars. I even made an error and she corrected it after I submitted it.

A Paralegal couldn't help without an Attorney A Paralegal answered the phone. I told her the issues that I was interested in. Her response was that she could only answer general questions, which I had just mentioned to her already(?). Then, she said that I would need an Attorney consult. But, THAT was the reason I called. So, instead of explaining the process, she just told me that she really couldn't help not being an Attorney, and no further referral to an Attorney -- so why do they advertise legal services that they don't provide how to obtain? No person who is that inept can be a Paralegal. She was a minimum wage secretary with a glorified title as "Paralegal".