Very efficient response Very efficient response. Same day registration. All documents provided within days. EIN took longer but this is understandable. Had one query which was answered promptly and politely.

DO NOT USE THEM DO NOT USE THEM. I Have been waiting for over 27 days for an EIN for my series LLC. They are not a legitimate company by any means, at least not a professional firm.

no support / chatbot paralegals I was a happy customer for several years. I recently tried to bring more work to them and discovered their support and paralegals are all chatbots. I was informed that for my questions, I would have to schedule and pay for an attorney meeting. When I asked which type of consultation, as none of the ones listed describe my question type, they only responded with chatbots, and phone support is non-existent. My only other issues with them was they double bill if you have a renewal payment failure, but that cost is pretty small.

A Paralegal couldn't help without an Attorney A Paralegal answered the phone. I told her the issues that I was interested in. Her response was that she could only answer general questions, which I had just mentioned to her already(?). Then, she said that I would need an Attorney consult. But, THAT was the reason I called. So, instead of explaining the process, she just told me that she really couldn't help not being an Attorney, and no further referral to an Attorney -- so why do they advertise legal services that they don't provide how to obtain? No person who is that inept can be a Paralegal. She was a minimum wage secretary with a glorified title as "Paralegal".

I have had multiple interactions with Customer Service I have had multiple interactions with Sales and Customer service in setting up my LLC but no one has stood out more than a gentleman named Johnny in Customer Service. I spoke with him, he was able to rectify an issue I had that his peer could not get accomplish in over 17 hours, but Johnny was able to accomplish the task in under an hour and a half for me. Outstanding support and service from him and he needs a raise.