I have had multiple interactions with Customer Service I have had multiple interactions with Sales and Customer service in setting up my LLC but no one has stood out more than a gentleman named Johnny in Customer Service. I spoke with him, he was able to rectify an issue I had that his peer could not get accomplish in over 17 hours, but Johnny was able to accomplish the task in under an hour and a half for me. Outstanding support and service from him and he needs a raise.

I don’t know who is taking payments on… I don’t know who is taking payments on your end but they seem to have had a problem doing so. As our records show they entered six times two different amounts 1) $179.00 2) $60.00 three to receive payment and three to refund payment. As a result this raised a red flag on our bank account as fraud. Bank of America then blocked our business account until we can resolve what happened. I was made aware via an email earlier this week this amount of $179.00 would be drawn out soon. I can’t explain the $60.00. Please note these 6 transactions did not result in a lose of funds for our company as either the bank took the money back or the person on your end replace it back into our account. Please contact your accounting department at your earliest convenience Thank you.

Formed my second Wyoming LLC through… Formed my second Wyoming LLC through this company. They have good support, quick to help, and make the process simple and affordable. I’ve been very pleased so far.

Very efficient response Very efficient response. Same day registration. All documents provided within days. EIN took longer but this is understandable. Had one query which was answered promptly and politely.

no support / chatbot paralegals I was a happy customer for several years. I recently tried to bring more work to them and discovered their support and paralegals are all chatbots. I was informed that for my questions, I would have to schedule and pay for an attorney meeting. When I asked which type of consultation, as none of the ones listed describe my question type, they only responded with chatbots, and phone support is non-existent. My only other issues with them was they double bill if you have a renewal payment failure, but that cost is pretty small.