Speedy and helpful! Shaun did a fantastic job walking me through the process, explaining each step, and answering any questions that I had. This process couldn't have been more straightforward! Not to mention the fact that I got my passport back far quicker than I got my US passport back despite living in the US

I recently applied (from abroad) for a… I recently applied (from abroad) for a new UK passport. I was not looking forward to the experience but things couldn't have gone any smoother. I was constantly updated with (firstly) what I need to do and then updated on the progress and delivery of the passport by 'Miguel'. It felt as though Miguel was personally taking care of me and I found having a sole point of contact very reassuring.

Really impressed by the smooth and… Really impressed by the smooth and seamless process not to mention pretty rapid - very little to no time lag between communications and steps. Very detailed instructions and updates. Takes away the stress off international renewals. My rep was Miguel.

An amazing service from A to Z An amazing service from A to Z. I am confident that all of the staff are great, but I had a certain Shaun who dealt with me. He was fantastic! The communication and instructions were very clear and made the process very easy. Renewing my passport worried me more than a little, but Shaun answered any questions that I had and put my mind at ease. A simple, speedy process that makes life easier for those living outside of the UK. I highly recommend this service, and especially Shaun if you are lucky enough to have him as your advisor.

Security I feel the handling of renewing my passport was,though rather complicated,efficient,and comparatively fast. The courier used for delivery of both documents however didn’t meet to my approval ? At no point was I asked for a signature on receiving the delivery. The documents were left in an outdoor postbox! However I am now ready to travel,thanks to you R.R.