My Angel Robyn My consultant Robyn was simply amazing. My application was not the easiest due to my name changes but Robyn was sympathetic, caring, professional, so much so that I truly felt I had made a friend who was not only looking after me but understood exactly how important getting my British Passport renewal meant to me. She is a wonderful human being. The world needs more people like her. Thanks for giving her to me.💚💚 I'm not 100% sure about the date we connected.

I recently applied (from abroad) for a… I recently applied (from abroad) for a new UK passport. I was not looking forward to the experience but things couldn't have gone any smoother. I was constantly updated with (firstly) what I need to do and then updated on the progress and delivery of the passport by 'Miguel'. It felt as though Miguel was personally taking care of me and I found having a sole point of contact very reassuring.

The service from Robyn was fast and… The service from Robyn was fast and very efficient. Instructions were clear and easy to follow. Every Communication was answered quickly. Everything was explained in detail and easy to follow. It was like dealing with a friend.

Clear and speedy service with excellent communication so reassuring to have email contact with a real person and regular updates at each stage. I had to reapply for a new passport in the middle of a house move but everything went through smoothly and much faster than anticipated. Thank you again, Hanel and team!

Passport Renewal From start to finish my assistant was amazing. He was very polite and very informative. We communicated with each step to get my British passport renewed. I have lived in the USA for 30 years and this was by far the best Passport Renewal experience I had. The whole process took less than 3 weeks. One very happy customer.