EXCELLENT!!! This was such an incredibly simple process of renewing my British Passport and updating it into my married surname. I was kept up to date with the progress of the renewal, every step of the way. The way my consultant, Renate responded to every question I had, was very thorough and professional. A very big THANK YOU!!!

I recently applied (from abroad) for a… I recently applied (from abroad) for a new UK passport. I was not looking forward to the experience but things couldn't have gone any smoother. I was constantly updated with (firstly) what I need to do and then updated on the progress and delivery of the passport by 'Miguel'. It felt as though Miguel was personally taking care of me and I found having a sole point of contact very reassuring.

Horrible past experience getting my UK passport renewed I was so dreading this process which in the past had been dealing directly with the British embassy in Canberra- this was an absolute dream in comparison! Natasha was my contact person the whole way through and everything worked as it should Prompt replies clear instructions and no stress I will definitely use again if I don’t take Australian citizenship in the meantime. Highly recommend

Really impressed by the smooth and… Really impressed by the smooth and seamless process not to mention pretty rapid - very little to no time lag between communications and steps. Very detailed instructions and updates. Takes away the stress off international renewals. My rep was Miguel.

The service from Robyn was fast and… The service from Robyn was fast and very efficient. Instructions were clear and easy to follow. Every Communication was answered quickly. Everything was explained in detail and easy to follow. It was like dealing with a friend.