Passport Renewal From start to finish my assistant was amazing. He was very polite and very informative. We communicated with each step to get my British passport renewed. I have lived in the USA for 30 years and this was by far the best Passport Renewal experience I had. The whole process took less than 3 weeks. One very happy customer.

Horrible past experience getting my UK passport renewed I was so dreading this process which in the past had been dealing directly with the British embassy in Canberra- this was an absolute dream in comparison! Natasha was my contact person the whole way through and everything worked as it should Prompt replies clear instructions and no stress I will definitely use again if I don’t take Australian citizenship in the meantime. Highly recommend

Hassle-free Passport Renewal Across the World! The last thing any traveler wants as he/she prepares for a trip abroad is a passport problem - along with nightmares trying to find anyone to quickly communicate with. Thanks to UK Abroad I had no such trouble. I had only one easily-fixable problem recently involving my photo. Guidance by Natasha at UK Abroad soon had that sorted and in no time - a couple of weeks or so - a courier was knocking on my door with my shiny new passport. Quite an achievement by UK Abroad considering that I live in Australia! Well done UKA!

Great service Excellent service “ always in contact and very helpful. My passport arrived earlier than usual followed a few days later by my old one. Cannot recommend enough 5star .

Not a scam but definitely profiteering around a misconception that it is difficult and risky to DIY Passport full so decided to renew it while in Kuala Lumpur and felt the support of an agency would speed up and derisk the process. I did get new and old passports back in just over three weeks - so thankfully NOT a scam - but still can't help feeling mugged. Around double the cost of DIY and little or no value added to the process which was in fact extended I estimate by one week through involving UKPA (non working week ends, time differences, email turnaround etc.). Also for me an anxious 5 day wait wondering if I had been scammed from paying my money USD 335 for a jumbo passport to getting any concrete proof that application had been submitted i.e. PEX reference and email used through .GOV portal. Applying directly through the GOV portal is very clear, straightforward and efficient and you will be directly updated on the process by both.GOV and DHL throughout if you DIY. Even better and quicker to go to a DHL service point yourself and pay them directly to courier your documents to the passport office rather than wait around all day for then to come to you if organised by UKPA. All UKPA is doing is checking your passport details and uploading the information & digital photo you provide from a template that exactly mirrors the GOV portal and paying the outbound DHL cost. I estimate less than half a days work if being generous for which they get USD 335 less .GOV passport cost GBP 110.50 less DHL outbound USD 50 ....nice work if you can get it! They are not influencing or speeding up the process in any way.... in fact they are slowing it down by adding extra steps. They don't explicitly claim a government relationship, in fact they state they are not associated in the fine print...but it is inferred through their branding. Unless you are extremely underconfident then DIY - or ask a friend to help and take them out for dinner afterwards with the money you will save. Nothing illegal with what UKPA is doing....its just expensive and inefficient. They seem to be preying on a mystique that it's difficult and risky to DIY...its NOT! I have written it all down to experience under Buyer Beware.