Larisa Cristina
DE"Outside our scope of work" but my country appears on their site They said "Outside our scope of work" but Romania including Timisoara's airport appear on their site. Don't recommend this, I think you only choose some cases that suit you. I have requested help for delayed flights from Romania to Skiathos with AirConnect airline, but I think you don't want to work if the airline is a small company.
Luka Stefanovic
GBStraightforward refund in a reasonable time Angieszka handled the claim for refund on a delayed flight very professionally, asked for a few details and documents and once I sent those, she submitted the claim and said now we wait for a bit. So after maybe two months, we received the compensation and very quickly it was in my account. Couldn't recommend higher!
Grigor Papoyan
GBProblem solved perfectly! Everything done by an agent, specifically would like to mention Ms. Agnieszka Fanslau, professionally and quickly, in my favor. Many thanks to her!
Petru-Marius
GBWe tried to claim directly with the… We tried to claim directly with the operator but they didn’t admit anything until we contacted Claimflights. Believe it or not the operator didn’t admit anything to them as well until we sent proof. People, save evidence and contact Claimflights, it’s a commission involved but it’s 100% going to solve your problems. Thank you again.
Sona Kristinova
GBHighly professional and efficient Our case was handled by Agnieszka Fanslau, very efficient and professional. Claim submission was very clear and transparent, we were contacted short after, and received our compensation within two months. Thank you, Claim Flights and Agnieszka, for amazing job and support.