Louise Colson
GBVery good, definitely recommend! Agnieszka was very very helpful. Very quick at replying to emails, answering all of my questions and queries. Could not recommend using claim flights enough. Was an easy process and made sure I got my compensation quickly and very efficiently(within 3 months) Thank you very much! Will definitely use claim flights again and very grateful for all of their help!
Petru-Marius
GBWe tried to claim directly with the… We tried to claim directly with the operator but they didn’t admit anything until we contacted Claimflights. Believe it or not the operator didn’t admit anything to them as well until we sent proof. People, save evidence and contact Claimflights, it’s a commission involved but it’s 100% going to solve your problems. Thank you again.
Larisa Cristina
DE"Outside our scope of work" but my country appears on their site They said "Outside our scope of work" but Romania including Timisoara's airport appear on their site. Don't recommend this, I think you only choose some cases that suit you. I have requested help for delayed flights from Romania to Skiathos with AirConnect airline, but I think you don't want to work if the airline is a small company.
Arkadiusz
PTGood communication with the representative. Good communication with the representative. I received a 75% refund for the flight delay. The procedure is relatively simple, but the waiting time for the refund is half a year. It's probably not up to ClaimFlights, but up to the airline.
Esperanza Bas
GBoutside our scope of work My case is was declined because "it is outside our scope of work". All online flight trackers show the delay and this is a European company flying out of Spain. At least their response was quick and I can move on with my claim elsewhere