Abhishek Prasad
LUCase resolved with zero follow ups from my end Firstly, they communicated the timelines extremely clearly. This ensured that I knew how long it’s going to take to process my request. Secondly, they collected all the relevant documents to prove my case. I did not have to follow up even once. An experience that I barely have when I interact with other service providers.
Grigor Papoyan
USProblem solved perfectly! Everything done by an agent, specifically would like to mention Ms. Agnieszka Fanslau, professionally and quickly, in my favor. Many thanks to her!
Camille BOUCARD
USSuper helpful and easy to work with Agnieszka was extremely quick to respond, stepped in to get the best service and allowed me to get the fastest refund possible. Will for sure be going through her again! Really recommend.
sigrun
ISAgnieszka Fanslau took care of my case… Agnieszka Fanslau took care of my case and due to a misunderstanding between my friend and myself I had to ask twice for my claim and Imy request was very well met by Agnieska. My best thanks for good service.
Arkadiusz
PTGood communication with the representative. Good communication with the representative. I received a 75% refund for the flight delay. The procedure is relatively simple, but the waiting time for the refund is half a year. It's probably not up to ClaimFlights, but up to the airline.