Adrian Bre
GBCan only recommend.!!!My flight was… Can only recommend.!!!My flight was delayed in September 2022 I submitted my first ever claim in October after reading reviews here I decided to use Claim flights. It was very easy i got immediate response and Agnieszka Fanslau was amazing I received my money in January carrier agreed to pay 400 euros I received 300 into my account i have another claim pending and again i use them. Thank you!
Arkadiusz
PTGood communication with the representative. Good communication with the representative. I received a 75% refund for the flight delay. The procedure is relatively simple, but the waiting time for the refund is half a year. It's probably not up to ClaimFlights, but up to the airline.
Mak
CHNot willing to go to court for you As others have mentioned, they will only take cases where no court action is required.. That's why they charge the lowest fees, because they are not willing to get their hands dirty.. My flight was delayed due to an aircraft issue, as confirmed by the pilot, but somehow Air Canada is now denying that. Weather was perfect in both Copenhagen and Toronto. Avoid this company and pay a bit more money by using other agencies
Abhishek Prasad
LUCase resolved with zero follow ups from my end Firstly, they communicated the timelines extremely clearly. This ensured that I knew how long it’s going to take to process my request. Secondly, they collected all the relevant documents to prove my case. I did not have to follow up even once. An experience that I barely have when I interact with other service providers.
Andrew Soye
GBI was sceptical at first, but 100% from me! I was sceptical at first, but after reading some reviews and reaching out to the company I decided to hand them my case which involved a delayed landing and so a missed connection flight resulting in me and my family having to stay overnight, unexpectedly, in Frankfurt. I have to say they delivered 100% as promised. Agnieszka Fanslau is excellent - she knows her stuff and she nailed it.