Konrad Sikora
ITExcellent service, will use again! I've contacted in date 12/12/2023 ClaimFlights due to a cancelled flight. Mrs. Fanslau has been very clear in every step of the process and she ended the conversation telling me that it could take atmost 3 months. Exactly 2 months later I've received the communication that everything went through, left my bank coordinates and in less than 10 days I've received the amount.
Daniel Marquez
GBVery pleased! Agnieszka Fanslau was very helpful, attentive, and professional. She eased the unfortunate experience with United airlines at a time when my family and I were emotionally and physically drained. It was nice to have someone battle the airline for us since we were getting nowhere with them. Agnieszka Fanslau, thank you so much for your help. It was not about the money, I was about holding the airline accountable for the unjust treatment of their customers.
Andrew Soye
GBI was sceptical at first, but 100% from me! I was sceptical at first, but after reading some reviews and reaching out to the company I decided to hand them my case which involved a delayed landing and so a missed connection flight resulting in me and my family having to stay overnight, unexpectedly, in Frankfurt. I have to say they delivered 100% as promised. Agnieszka Fanslau is excellent - she knows her stuff and she nailed it.
Larisa Cristina
DE"Outside our scope of work" but my country appears on their site They said "Outside our scope of work" but Romania including Timisoara's airport appear on their site. Don't recommend this, I think you only choose some cases that suit you. I have requested help for delayed flights from Romania to Skiathos with AirConnect airline, but I think you don't want to work if the airline is a small company.
Grigor Papoyan
GBProblem solved perfectly! Everything done by an agent, specifically would like to mention Ms. Agnieszka Fanslau, professionally and quickly, in my favor. Many thanks to her!