Louise Colson
GBVery good, definitely recommend! Agnieszka was very very helpful. Very quick at replying to emails, answering all of my questions and queries. Could not recommend using claim flights enough. Was an easy process and made sure I got my compensation quickly and very efficiently(within 3 months) Thank you very much! Will definitely use claim flights again and very grateful for all of their help!
Andrew Soye
GBI was sceptical at first, but 100% from me! I was sceptical at first, but after reading some reviews and reaching out to the company I decided to hand them my case which involved a delayed landing and so a missed connection flight resulting in me and my family having to stay overnight, unexpectedly, in Frankfurt. I have to say they delivered 100% as promised. Agnieszka Fanslau is excellent - she knows her stuff and she nailed it.
Yaw Ansah
ITSmooth and open process The whole process was very smooth. Took a few months (June 20 - August 28) because Iberia is apparently one of the more difficult airlines. However, Agnieszka Fanslau (Claim Flights) updated me at every stage until they finally requested the details to make the deposit into my account (minus the agreed charge for their services). The charge was worth it - I have already recommended Claim Flights to one other person.
Abhishek Prasad
LUCase resolved with zero follow ups from my end Firstly, they communicated the timelines extremely clearly. This ensured that I knew how long it’s going to take to process my request. Secondly, they collected all the relevant documents to prove my case. I did not have to follow up even once. An experience that I barely have when I interact with other service providers.
seema ganatra
GBVery professional and efficient in… Very professional and efficient in dealing with a compensation claim from an air India flight which was delayed for over 8 hours. They took our case on when many other companies had declined due to previous difficulties from making a successful claim from this particular airline. This company managed successfully to claim and compensate us a substantial amount without any difficulty at all. Once the claim was submitted, we only heard back from them again to let us know our claim was successful and that they needed our bank details to credit our account! Highly recommend this company to anyone!