The vital records processed my payment… The vital records processed my payment from credit card dispute the call center telling me I didn't complete the paperwork correctly and I would have to resend. I thought it was going to take another three weeks or so. I am very happy I received the documents however the call center needs to be updated and learn customer service.

I got an email saying I recieved the… I got an email saying I recieved the birth certificate, but I haven't. I received the packet back saying it didn't have all of the information even though I filled out everything you guys marked as needing. It was missing a date on a line that was not marked so I didn't see it! So I have to go buy another envelope and redo the thing by myself, which means I paid vital records for nothing.

Have not seen a birth certificate. I sent in my paperwork that you mailed to me to North Carolina on May 22 and still have seen my birth certificate. NC cashed check on on June 1st and after 6 weeks still have not seen my birth certificate. I checked the USPS shipping delivery status and the package has been held in North Carolina since May 30th !!! My guess is the Vital Records has provided the incorrect address on the envelope that I mailed.

My address was wrong the Young lady… My address was wrong the Young lady that I spoke with finally got it straight I received it by email instead of regular mail. After that everything was on point waiting on the return from the Health Department.

I thought of Vital Records right away I thought of Vital Records as soon as I needed the birth certificate of my father. Their process works well but I feel the process could be explained better. One cannot perform the request 100% on-line. It requires paperwork delivered to your home. I could not track the progress of my request on-line, only the delivery. I was surprised to learn that my father's name was different than I knew. I wish I could talk to someone about it but I guess one can submit a revision which I don't understand. It takes a few weeks to get the product but in a reasonable amount of time.