Could not be more upset. Could not be more upset with how the website is structured. It is literally structured to steal your money. The VERY FIRST thing you do is pay*** whether knowingly or unknowingly. Immediately asks for credit card information which seemed to be normal enough but it immediately charges your card and they even charge you another 75$ to cancel it. Super Trash organization, wouldn't wish it upon my worst enemy regardless of the situation.

Can't get my passport Paid for rush service passport renewal (8-10 business days) and over one month has gone by with no passport. Expresspassport.com is telling me that the State Department doesn't have enough employees so delay is their fault. In the meantime, I can't cross the border to my vacation property in Mexico and several calls to expresspassport.com have resulted in no estimated delivery date and no passport. This is very frustrating. I will call again on Monday and will update this review when I get additional information and/or progress.

Impeccable Service & Experience Jacob delivered my passport renewal 3 days EARLIER than his estimate! It is stressful enough when you realize your own procrastination has put you in a bind... knowing that Express Passport was willing and able to work quickly and reliably was a huge relief. I have already shared my recommendation to family and friends. Miracle workers!

This website is a scam This website is a scam, there is no expedition. They start your process way after you sent out your information and already paid for everything. You're better off going to a local post office than this hoax of a website. Their customer service horrible cannot help you any way, they just sit their in silence thinking of ways of how to explain that they're "helping" you. Going to lose thousands of dollars on a trip, because express passport doesn't actually expedite anything.

Poor service Poor service, does not return calls, and when you call listed number the only way to can get to a real person is by selecting new app. Keeps sending form letters which does not related to real issue plus rejected my photo which when I went to gov they accepted. After loosing my patience they sent back paperwork and gov check but of course kept application fee which lost plus multiple FedEx and photo fee. I definitely would not recommend this service.