Absolutely fantastic Absolutely fantastic! Was very worried about the process (and the price!) of renewing a passport through a third party agency at first, but was impressed by how easy and fast it was. Had a couple personal roadblocks (just unsure whether I was doing it right or not) so I called the toll-free number several times and was SO pleased by the courteous and patient staff!! Hats off to Express Passport for being so organized and making this important transaction go so smoothly! Received the passport exactly one week after sending it out!... one word: WOW. :) Thank you!!!

This website is a scam This website is a scam, there is no expedition. They start your process way after you sent out your information and already paid for everything. You're better off going to a local post office than this hoax of a website. Their customer service horrible cannot help you any way, they just sit their in silence thinking of ways of how to explain that they're "helping" you. Going to lose thousands of dollars on a trip, because express passport doesn't actually expedite anything.

Poor service Poor service, does not return calls, and when you call listed number the only way to can get to a real person is by selecting new app. Keeps sending form letters which does not related to real issue plus rejected my photo which when I went to gov they accepted. After loosing my patience they sent back paperwork and gov check but of course kept application fee which lost plus multiple FedEx and photo fee. I definitely would not recommend this service.

Did I just make a mistake? I’m nervous I just sent my application exactly as directed. After reading this and getting a call From the local Post Master stating there are no walk ins allowed I’m nervous. We leave July 31 will I be able to track my progress? I’ll gladly give great reviews, I’m just worried now. I have tried to call and they know my name via automated system but no one answers when I ask to speak to rep.

Could not be happier Could not be happier! We needed a second passport to travel while our original passports were being held for visa approval. The staff at ExpressPassport were super friendly and helpful and everything went like clockwork! Again, we could not be happier with their support, tracking process, and timeliness! Great experience; highly recommend!