Fantastic and highly recommend Fantastic and highly recommend! Helpful from the first call I made asking for help to get a replacement passport urgently so I didn't miss my holiday. They've been in business for many years so know all the right people to contact. Also replied swiftly and kept in touch at every step of the way so I didn't worry.

Could not be more upset. Could not be more upset with how the website is structured. It is literally structured to steal your money. The VERY FIRST thing you do is pay*** whether knowingly or unknowingly. Immediately asks for credit card information which seemed to be normal enough but it immediately charges your card and they even charge you another 75$ to cancel it. Super Trash organization, wouldn't wish it upon my worst enemy regardless of the situation.

Is personal data safely removed after cancellation Like others i also had to pay 75 dollars to cancel once i realized that it is not the gov site. Now i am concerning about my personal information. they are charging 75 dollars of cancellation fee to remove personal data safely. Is it trustable? Are they really safely remove personal data?

Could not be happier Could not be happier! We needed a second passport to travel while our original passports were being held for visa approval. The staff at ExpressPassport were super friendly and helpful and everything went like clockwork! Again, we could not be happier with their support, tracking process, and timeliness! Great experience; highly recommend!

Two Months and Waiting Received confirmation of receipt of my passport for expedited renewal Jan 24, 2017. Now March 22 and still waiting. John Krebs will not return my phone calls or emails. Have reported passport as missing or stolen. Working with my congressional rep to replace my passport.